Udara W K A
Dubai
Summary
Dynamic sales coordinator with extensive experience in client relationship management and team leadership, currently enhancing sales operations at Le Ceylan LLC in the UAE. Proven track record as a sales supervisor at The Tea Café Group, Sri Lanka, where expertise in product demonstrations and after-sales service significantly boosted customer satisfaction and sales growth. Former commis chef at Sobaya Hotel, Sri Lanka, with strong culinary skills and a deep understanding of food hygiene procedures, stock control, and waste management. Committed to leveraging diverse skills to drive business success and customer loyalty.
Overview
11
11
years of professional experience
Work History
Sales Coordinator
Le Ceylan LLC
Sharjah, UAE
04.2026 - Current
- Developed and maintained strong relationships with key clients to foster loyalty and repeat business.
- Managed customer queries and complaints, offering solutions that enhanced client satisfaction.
- Reported on sales progress and identified requirements to achieve monthly targets.
- Scheduled regular team meetings to discuss performance, objectives, and sales strategies.
Commis Chef
Sobaya Hotel
Kandy, Sri lanka
01.2021 - 10.2023
- Prepared ingredients and set up workstations during opening mise-en-place duties to facilitate efficient kitchen operations.
- Executed diverse food preparation tasks, including chopping vegetables and garnishing, to enhance efficiency during high-volume shifts.
- Assisted head chefs with menu creation, exercising creativity and forward-planning skills.
- Managed ingredient deliveries and stock rotation, maintaining optimum product quality.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Checked incoming deliveries against paperwork to verify receipt of proper items and quantities.
Sales Supervisor
The Tea Café Group
Nugegoda, Sri lanka
01.2015 - 01.2017
- Monitored sales team performance and provided training to help reach targets.
- Delivered product demonstrations for customers to develop an understanding of product functions.
- Used competitive nature, motivation and dedication to increase sales and customer base.
- Provided excellent after-sales service by conducting tasks such as product training, scheduling maintenance and acting as main point of contact.
Education
Diploma of Higher Education - Certificate in International cookery
Colombo International hotel school
Colombo 401-2024
Higher National Diploma - Cabin crew Training
International Airline & Aviation College
Colombo2024
Certificate of Higher Education - English Language
British council
colombo 301-2014
Certificate of Higher Education -
G3 Lab
Colombo01-2014
Distintion - Computer Programme Operator
Alpha Institute
Colombo01-2013
Skills
- Team collaboration
- Time management
- Client engagement
- Problem solving
- Multitasking
Refrees
- Available up on request
Personal Information
- Date of birth: 11/02/94
- 32 years
- Gender: Male
- Nationality: Sri Lankan
- Country of Residence - Dubai
- PP no - N9994758
Languages
Sinhalese
First Language
English
Proficient
C2
Timeline
Sales Coordinator
Le Ceylan LLC
04.2026 - Current
Commis Chef
Sobaya Hotel
01.2021 - 10.2023
Sales Supervisor
The Tea Café Group
01.2015 - 01.2017
Diploma of Higher Education - Certificate in International cookery
Colombo International hotel school
Certificate of Higher Education - English Language
British council
Certificate of Higher Education -
G3 Lab
Distintion - Computer Programme Operator
Alpha Institute
Higher National Diploma - Cabin crew Training
International Airline & Aviation College