Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Udaya Sankar Katragadda

Udaya Sankar Katragadda

Dubai

Summary

· 16 years of experience in developing and implementing Enterprise IT Solutions using Salesforce

· I am a subject-matter expert in working with BSAs and business stakeholders. My role involves designing and producing secure, scalable, and high-performance solutions on the Salesforce Platform, utilizing best practices and design patterns within complex business environments.

· I am responsible for defining and overseeing the implementation of the long-term technical architecture strategy for our Salesforce solutions, as well as identifying and removing technical debt through quality code reviews.

· Additionally, I have extensive experience in designing and implementing integrations between Salesforce and various third-party systems.

· Throughout my career, I have gained 15+ years of Development and Architect experience in Salesforce, Integrations, Lightning Web Components, and Communities.

· I also provide technical expertise during the vendor selection process. With a strong understanding of Dubai Real Estate processes from booking to handover

· I am experienced in working with Sales and Service Cloud as well as Communities. My proficiency extends to Salesforce Customer Portal, Partner Portals, and Communities. I am well-versed in utilizing Salesforce API, third-party integrations, and Integrations using ESB.

· Furthermore, I have developed AppExchange products using packages. In terms of tools and technologies.

· I am experienced in using JIRA, Confluence, GIT, CI/CD pipeline, and deployment tools like Auto rabbit, Copado, Jenkins and VS Code.

· As an active participant in code reviews (using GIT, CI/CD pipeline), team meetings, status calls, and client reviews/UATs, I consistently provide value-added services to clients through thoughtful experience and excellent communication skills.

· Additionally, I take pride in mentoring teams/vendors and providing technical guidance. With excellent work ethics, self-motivation, quick learning abilities, and a team-oriented mindset.

· I continuously strive to deliver exceptional results for our clients by designing and developing end-to-end solutions that encompass core Salesforce functionalities. Excellent communication skills and extensive experience working with clients and partners.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Salesforce Solution Architect

Damac Properties
04.2021 - Current
  • Responsible for designing and developing end to end solution which includes implementing core Salesforce force functionalties.
  • Conducted technical workshops and education sessions for customers and Internal teams.
  • Conducted post-sale requirements gathering, analysis and documentation.
  • Managed project scope, schedule, status and documentation.
  • Executed application database upgrades, backups and restore duties.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Worked closely with product teams to define and prioritize partner feature requests
  • Supervised deployments and provided troubleshooting and user support.
  • Provided support during customer implementations and applied industry best practices.

Salesforce Architect

PwC
11.2019 - 04.2021
  • Responsible for designing and developing end to end solution which includes implementing core Salesforce functionalities.
  • Salesforce apex code reviews and Sonar fixes. Designing the EPICS into technical user stories. Worked on Integration with the external website via Rest Services.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Created proofs of concept for innovative new solutions.
  • Developed conversion and system implementation plans.
  • Conducted data modeling, performance and integration testing.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.

Senior Technical Consultant

Infosys Ltd
04.2016 - 09.2019
  • Responsible for designing and developing end to end solution which includes implementing core Salesforce functionalities.
  • Salesforce apex code reviews and Sonar fixes. Designing the EPICS into technical user stories. Worked on Integration with the external website via Rest Services.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Created proofs of concept for innovative new solutions.
  • Developed conversion and system implementation plans.
    Conducted data modeling, performance and integration testing.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.

Project Lead

Appshark Software Pvt Ltd
07.2010 - 04.2016
  • Responsible for designing and developing end to end solution which includes implementing core Salesforce functionalities.
  • Salesforce apex code reviews and Sonar fixes. Designing the EPICS into technical user stories. Worked on Integration with the external website via Rest Services.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Created proofs of concept for innovative new solutions.
  • Developed conversion and system implementation plans.
  • Conducted data modeling, performance and integration testing.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Worked effectively in fast-paced environments.

Education

Master of Computer Applications - Computer Applications Development

Acharya Nagarjuna University
India
06.2008

Skills

  • Delivery & Release Management
  • Sales, Service, Experience, Marketing, Analytics Cloud
  • Technical solutioning
  • Salefsorce OOTB Configuration
  • Salesforce Customizatoins
  • Salesforce 12x certified
  • High performance solutions on Salesforce platform
  • Expert in building the applications from scratch
  • Apex/LWC/Triggers/Batch frame work/Trigger frame work
  • Javascript/Jquery/Nodejs
  • Informatica/Genesys/Nexmo/Tibco
  • Copado/Bamboo/Git
  • IT strategy development
  • Stakeholder communication
  • Business solutions prowess
  • Performance optimization

Certification

  • Salesforce.com Certified Force.com Developer (DEV 401).
  • Salesforce Certified Administrator (ADM201).
  • Salesforce Certified Service cloud consultant.
  • Salesforce Certified PD1 & PD2.
  • Salesforce Certified App builder.
  • Salesforce Sharing and visibility Certified.
  • Salesforce Data Architect Certified.
  • Salesforce Certified Application Architect.

Timeline

Salesforce Solution Architect

Damac Properties
04.2021 - Current

Salesforce Architect

PwC
11.2019 - 04.2021

Senior Technical Consultant

Infosys Ltd
04.2016 - 09.2019

Project Lead

Appshark Software Pvt Ltd
07.2010 - 04.2016

Master of Computer Applications - Computer Applications Development

Acharya Nagarjuna University
Udaya Sankar Katragadda