Summary
Overview
Work history
Education
Skills
Timeline
Barista
Ujwal Adhikari

Ujwal Adhikari

Dubai,UAE

Summary

Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

11
11
years of professional experience

Work history

Head Roaster & Quality Control

AST Green Coffee
Dubai, UAE
07.2024 - Current
  • Maintained clean, organized workspaces to facilitate efficient workflow.
  • Organize and prepare batch roast with best quality.
  • Prepared varied espressos to pre-define roast profiles.
  • Observed company safety procedures and standards when operating machinery, using sharp tools and handling chemicals.
  • Check green beans and evaluate for its quality.
  • Guided managers on quality control strengths and opportunities for enhanced strategy planning.
  • Conducted and completed quality assurance checks for new products.
  • Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
  • Uploaded documents to internal and external systems for backup.

Coffee Roaster

Drop Cafe
Dubai, UAE
12.2019 - 05.2023
  • Developed seasonal filter coffee and espresso roasting rosters.
  • Prepared varied espressos to pre-defined roast profiles.
  • Operated vintage roasters with care to maintain good condition and output.
  • Maintained safe roastery environments for minimised risk.
  • Defined flavour profiles to create diverse coffee blends.
  • Cupped coffee to provide reliable sensory evaluations.
  • Attended regular training for enhanced speciality coffee development.
  • Assisted with packaging, processing and dispatching coffee.
  • Inspected output against internal standards to support quality assurance.
  • Collected samples for quality analysis.
  • Created batches of roasted coffee with specified flavours, textures and colour profiles.
  • Prepared varied espressos to pre-define roast profiles.
  • Evaluated green been coffee to identify defects and moisture content.

Barista

Drop Cafe
Dubai, UAE
10.2018 - 11.2019
  • Managed inventory and stock control.
  • Generated staff rotas in line with budgeted hours, strategically deploying team members to optimise productivity and workflow.
  • Trained new baristas in milk steaming, latte art and brewing.
  • Managed team to facilitate smooth day-to-day running of shifts.
  • Improved daily operations by implementing improvement action.
  • Constantly expanded personal knowledge of coffee styles and varieties, providing knowledgeable customer guidance.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Developed and demonstrated skilful and creative latte art, increasing social media shareability.

Waiter

Drop Cafe
Dubai, UAE
11.2017 - 10.2018
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Barista

Black Pepper Restaurant & Bar
Kathmandu , Nepal
06.2015 - 09.2017
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Educated coworkers and customers about new products, increasing cafe sales.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
  • Created speciality drinks according to exact customer requests and preferences.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.
  • Described coffee blends and preparation to customers, assisting choices based on personal tastes.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.

Waiter

Black Pepper Restaurant & Bar
Kathmandu , Nepal
03.2014 - 10.2015
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.

Education

Intermediate - Hotel Management

Crimson Academy
Kathmandu, Nepal
09.2015

SLC -

Green valley Academy
Ilam, Nepal
11.2011

Skills

  • Inspection paperwork
  • Product sampling
  • Control calibration
  • Batch adjustment
  • Safety awareness
  • Corporate policies and requirements
  • Record-keeping
  • Recipe evaluation

Timeline

Head Roaster & Quality Control

AST Green Coffee
07.2024 - Current

Coffee Roaster

Drop Cafe
12.2019 - 05.2023

Barista

Drop Cafe
10.2018 - 11.2019

Waiter

Drop Cafe
11.2017 - 10.2018

Barista

Black Pepper Restaurant & Bar
06.2015 - 09.2017

Waiter

Black Pepper Restaurant & Bar
03.2014 - 10.2015

Intermediate - Hotel Management

Crimson Academy

SLC -

Green valley Academy

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Ujwal Adhikari