UMA MAGAR

• Resolved customer queries using active listening and problem-solving skills.
• Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
• Shared new products and promotions with customer to encourage sales.
• Kept shelves neat, clean and organised through visual merchandising.
• Met sales targets through proactive promotion and excellent customer service.
• Handled customer returns, refunds and exchanges at customer service desk.
• Built and maintained positive relationships with customers to encourage repeat business.
• Delivered exceptional service by understanding customer needs and exceeding expectations.

Delivered excellent customer service and resolved customer concerns professionally.

Handled cash managements, inventory control and stock replenishments.

Maintained the store cleanliness, visual merchandising and company standards.

Supervised daily retail store operations and supported team members to achieve sales targets.

Assisted in achieving business goals through strong leadership and communication skills.

• Responded to customer inquiries with relevant information.