Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Umair Ahmed

Dubai

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

10
10
years of professional experience

Work History

Cashier

EverFine Restaurant
01.2022 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Senior Supervisor

Hitech Online Education
07.2019 - 08.2021
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.

Supervisor

Willys Enterprises
09.2013 - 07.2019
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

No Degree - MS Office

Vocational Educational System
Karachi Pakistan
02.2010

Associate of Science - Computer Science

Govt High School
Abbottabad Pakistan
04.2008

Skills

  • Payment Collection
  • Product Restocking
  • Cash Handling
  • Returns Processing

Affiliations

  • Running , gym activities

Timeline

Cashier

EverFine Restaurant
01.2022 - 01.2024

Senior Supervisor

Hitech Online Education
07.2019 - 08.2021

Supervisor

Willys Enterprises
09.2013 - 07.2019

No Degree - MS Office

Vocational Educational System

Associate of Science - Computer Science

Govt High School

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Umair Ahmed