Umair Asghar

Summary

Highly experienced operations professional with a solid background in warehouse and logistics management, seeking a challenging position where I can utilize my skills and expertise to contribute to the growth and success of an organization. SUMMERY WORK EXPERIENCE Over 10 years of extensive experience in operations, warehouse management, and logistics, gained from working at Alfuttaim Auto & Machinery. Demonstrated expertise in optimizing operational processes, improving efficiency, and reducing costs through effective resource allocation and strategic planning. Proven track record of successfully leading and managing teams, ensuring smooth operations, and achieving set targets and objectives. Excellent knowledge of warehouse management systems and logistics software, with a focus on streamlining operations and enhancing productivity. Strong problem-solving skills with the ability to analyze complex situations, identify areas for improvement, and implement effective solutions. Proficient in managing administrative tasks, including documentation, new vehicle registration, and handling traffic files. Possess a valid driving license and forklift license of Dubai, ensuring compliance with safety regulations and efficient handling of equipment. Experience as a service adviser for industrial products, providing exceptional customer service and addressing customer concerns. Well-versed in managing parts inventory, ensuring accurate stock levels, and coordinating with suppliers for timely deliveries. Excellent interpersonal and communication skills, with a proven ability to build positive relationships with customers, colleagues, and stakeholders.

Overview

years of professional experience

Work history

Operations Executive

Alfuttaim Auto & Machinery

04.2013 - Current

Oversaw the overall operations of the warehouse and logistics department, ensuring smooth functioning and adherence to established policies and procedures
Implemented process improvements, resulting in increased efficiency and cost savings
Developed and maintained strong relationships with suppliers and third-party logistics providers to ensure timely delivery of goods
Utilized warehouse management systems to optimize inventory levels, reduce stockouts, and streamline order fulfillment
Coordinated with internal departments to meet customer requirements and resolve any operational issues
Handled new vehicle registration processes in Abu Dhabi, ensuring compliance with legal and regulatory requirements
Managed traffic files and related documentation, ensuring accuracy and timely submission
Collaborated with the sales team to develop and implement strategies to meet sales targets and improve customer satisfaction.

Service Adviser

During Covid, Al-Futtaim Auto & Machinery

01.2020 - 01.2022

Provided exceptional customer service and acted as the primary point of contact for industrial product service inquiries and concerns
Assessed customer needs and offered appropriate solutions, ensuring a high level of customer satisfaction
Coordinated with the technical team to schedule repairs and maintenance work, ensuring minimal downtime for customers
Maintained accurate service records and documentation, ensuring compliance with company policies and procedures
Assisted in parts management, including ordering, tracking, and inventory control
Conducted regular follow-ups with customers to ensure service satisfaction and address any additional needs or concerns
Handling customers inquires
Providing Quotations to Customers
Job Card handling
Invoicing
Payment follow-up

Education

Logistic and chain supply -

Diploma - COMPUTER SOFTWARE

Higher secondary education Certificate in Business communication Certificate in Telephonic communication Certificate in Basic communication skills - undefined

Occupational Safety and Health OHSAS - undefined

Nebosh in Progress .. IGC 3 completed - undefined

Skills

Forklift operation
Stock management
Picking and packing
Stock checks
Logistics management
Health and safety compliance
Equipment maintenance
Quality Control
Warehouse systems proficiency
Warehouse management
Forklift and pallet machinery operation
Mechanical handling
Manual handling

Self-motivated
Fast-paced picking and packing
Damage control
Labelling
Target driven
Palletising
Fresh produce handling
Warehouse Management Systems proficiency
Warehouse picking
Warehouse operations
Machinery operation
Product scanning
Loading and unloading techniques

Accomplishments

Operations Management
Warehouse Management
Logistics
Team Leadership
Process Improvement
Inventory Management
Customer Service
New Vehicle Registration
Traffic File Handling
Administrative Tasks
Forklift Operation (Dubai License )
Vehicle / Car ( Manual Dubai License )
Communication Skills

Timeline