Umair Asghar
Summary
Highly experienced operations professional with a solid background in warehouse and logistics management, seeking a challenging position where I can utilize my skills and expertise to contribute to the growth and success of an organization. SUMMERY WORK EXPERIENCE Over 10 years of extensive experience in operations, warehouse management, and logistics, gained from working at Alfuttaim Auto & Machinery. Demonstrated expertise in optimizing operational processes, improving efficiency, and reducing costs through effective resource allocation and strategic planning. Proven track record of successfully leading and managing teams, ensuring smooth operations, and achieving set targets and objectives. Excellent knowledge of warehouse management systems and logistics software, with a focus on streamlining operations and enhancing productivity. Strong problem-solving skills with the ability to analyze complex situations, identify areas for improvement, and implement effective solutions. Proficient in managing administrative tasks, including documentation, new vehicle registration, and handling traffic files. Possess a valid driving license and forklift license of Dubai, ensuring compliance with safety regulations and efficient handling of equipment. Experience as a service adviser for industrial products, providing exceptional customer service and addressing customer concerns. Well-versed in managing parts inventory, ensuring accurate stock levels, and coordinating with suppliers for timely deliveries. Excellent interpersonal and communication skills, with a proven ability to build positive relationships with customers, colleagues, and stakeholders.
Overview
11
11
years of professional experience
Work history
Operations Executive
Alfuttaim Auto & Machinery
04.2013 - Current
- Oversaw the overall operations of the warehouse and logistics department, ensuring smooth functioning and adherence to established policies and procedures
- Implemented process improvements, resulting in increased efficiency and cost savings
- Developed and maintained strong relationships with suppliers and third-party logistics providers to ensure timely delivery of goods
- Utilized warehouse management systems to optimize inventory levels, reduce stockouts, and streamline order fulfillment
- Coordinated with internal departments to meet customer requirements and resolve any operational issues
- Handled new vehicle registration processes in Abu Dhabi, ensuring compliance with legal and regulatory requirements
- Managed traffic files and related documentation, ensuring accuracy and timely submission
- Collaborated with the sales team to develop and implement strategies to meet sales targets and improve customer satisfaction.
Service Adviser
During Covid, Al-Futtaim Auto & Machinery
01.2020 - 01.2022
- Provided exceptional customer service and acted as the primary point of contact for industrial product service inquiries and concerns
- Assessed customer needs and offered appropriate solutions, ensuring a high level of customer satisfaction
- Coordinated with the technical team to schedule repairs and maintenance work, ensuring minimal downtime for customers
- Maintained accurate service records and documentation, ensuring compliance with company policies and procedures
- Assisted in parts management, including ordering, tracking, and inventory control
- Conducted regular follow-ups with customers to ensure service satisfaction and address any additional needs or concerns
- Handling customers inquires
- Providing Quotations to Customers
- Job Card handling
- Invoicing
- Payment follow-up
Education
Logistic and chain supply -
Diploma - COMPUTER SOFTWARE
Higher secondary education Certificate in Business communication Certificate in Telephonic communication Certificate in Basic communication skills - undefined
Occupational Safety and Health OHSAS - undefined
Nebosh in Progress .. IGC 3 completed - undefined
Skills
- Forklift operation
- Stock management
- Picking and packing
- Stock checks
- Logistics management
- Health and safety compliance
- Equipment maintenance
- Quality Control
- Warehouse systems proficiency
- Warehouse management
- Forklift and pallet machinery operation
- Mechanical handling
- Manual handling
- Self-motivated
- Fast-paced picking and packing
- Damage control
- Labelling
- Target driven
- Palletising
- Fresh produce handling
- Warehouse Management Systems proficiency
- Warehouse picking
- Warehouse operations
- Machinery operation
- Product scanning
- Loading and unloading techniques
Accomplishments
- Operations Management
- Warehouse Management
- Logistics
- Team Leadership
- Process Improvement
- Inventory Management
- Customer Service
- New Vehicle Registration
- Traffic File Handling
- Administrative Tasks
- Forklift Operation (Dubai License )
- Vehicle / Car ( Manual Dubai License )
- Communication Skills
Timeline
Service Adviser
During Covid, Al-Futtaim Auto & Machinery
01.2020 - 01.2022
Operations Executive
Alfuttaim Auto & Machinery
04.2013 - Current
Logistic and chain supply -
Diploma - COMPUTER SOFTWARE
Higher secondary education Certificate in Business communication Certificate in Telephonic communication Certificate in Basic communication skills - undefined
Occupational Safety and Health OHSAS - undefined
Nebosh in Progress .. IGC 3 completed - undefined
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