UMAMA MOHAMED
Ajman,UAE
Summary
Skilled medical insurance officer with extensive experience in insurance verification, pre-authorization, and claims management. Proven ability to review medical records and collaborate with healthcare providers to secure timely approvals for procedures. Highly organized and detail-oriented, with a strong track record in accurate documentation and facilitating authorization processes. Excellent communication skills enhance service delivery to patients and providers.
Overview
3
3
years of professional experience
Work history
Insurance coordinator
Aldehyafa Dental Clinic
Dubai, UAE
07.2024 - 08.2024
- Managed complex cases efficiently; reduced delay in settlements.
- Streamlined claim process to ensure customer satisfaction.
- Assisted in the negotiation of claim settlements for favourable outcomes.
- Communicated effectively with insurance companies on behalf of clients.
- Verified patient insurance coverage and eligibility prior to appointment.
- Resolved claim denials and discrepancies, ensuring timely reimbursement.
Medical House Officer
Sudan Federal Ministry of Health
Khartoum , Sudan
01.2023 - 01.2024
- Provided medical examination, diagnoses, and treatment under supervision
- Rotated through various departments, including Internal Medicine and General Surgery.
- Developed key skills in punctuality, cleanliness, and working under pressure.
- Streamlined administrative processes in the ward, boosting efficiency levels.
- Participated in regular training sessions to stay updated on current best practices.
- Delivered high standard medical care, enhancing overall patient wellbeing.
Clinical Attachment
police hospital
Khartoum , sudan
08.2021 - 10.2022
- Carried out day-to-day duties accurately and efficiently.
- Attended daily consultant-led ward rounds, observing the management of complex cases.
- Observed the process of taking comprehensive medical histories and formulating differential diagnoses.
- Gained familiarity with the hospital’s electronic health record (EHR) systems and clinical documentation standards.
Education
Medical Bachelor and Bachelor of Surgery - medical
National University Sudan
Sudan /2016 - /2021
Skills
- Customer service management
- Problem-solving skills
- Effective communication
- Time management
- Project management
- Multilingual communication
- Medical billing and coding
- Multi-tasking efficiency
- Microsoft Office proficiency
- E-claims management
Languages
Arabic
Native
English
Fluent
Timeline
Insurance coordinator
Aldehyafa Dental Clinic
07.2024 - 08.2024
Medical House Officer
Sudan Federal Ministry of Health
01.2023 - 01.2024
Clinical Attachment
police hospital
08.2021 - 10.2022
Medical Bachelor and Bachelor of Surgery - medical
National University Sudan
/2016 - /2021