Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
Custom
Personal Information
Timeline
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Umer Farooq

Umer Farooq

Dubai,UAE

Summary

  • Worked as team leader took care of business operations, Resource Management and Service Delivery.
  • Worked as a Assistant Procurement Manager in Head Office Circle K..
  • Responsible shop supervision professional with extensive retail experience. Plans and delegates tasks to meet daily service requirements and exceed sales targets. Leads by example to motivate team success.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Assistant Procurement Manager

Circle K
Dubai, UAE
  • Sourced and verified quotations from suppliers before initiating purchase processes.
  • Worked with department heads to determine requirements for procurement activities.
  • Coordinated with inventory control to determine purchasing needs with high degree of accuracy.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Facilitated decision-making by preparing cost comparison of material pricing.
  • Minimised customer complaints by verifying procured items met required quality standards.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Overhauled existing systems to increase accuracy, reducing costs and waste.


Cluster Store Supervisor

Circle K Convenience Arabia LLC
Dubai, UAE
10.2019 - 01.2020
  • Resolved complaints to achieve full customer satisfaction.
  • Led daily operations to maintain smooth store running.
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Kept updated inventories for reliable stock management.
  • Updated pricing and promotions to fulfil store goals.
  • Motivated sales teams to achieve daily store targets.
  • Redesigned store layouts to improve customer flow, maximising footfall opportunities.
  • Built positive supplier relationships for cost-effective stock sourcing.
  • Instructed staff on point-of-sale till operation and transaction processing.
  • Requested training and development opportunities to build team knowledge and abilities.

Store manager

Circle K Limo Supermarket LLC
Dubai, Al Ain, UAE
01.2024 - 05.2024
  • Completed opening and closing procedures each day.
  • Provided excellent customer care through prompt complaint resolution and quality of service.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Checked invoices from suppliers against physical stock records to identify discrepancies.
  • Compared supplier risks to make balanced, strategic purchasing choices.

Store assistant

Circle k
Dubai Al Ain, UEA
01.2023 - 12.2023
  • Guided customers to locate products or alternative items.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
  • Organized stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Used POS register system to total values and complete cheque, card, or mobile payments.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels.

Education

High School Diploma -

Islamic High School Faisalabad
01.2007 - 01.2008

Vocational Training - undefined

Skills

  • Customer Service
  • Opening and closing procedures
  • Stock management
  • Leadership
  • Project scheduling
  • Training and Development
  • Just In Time stock control
  • Store opening and closing
  • Shop floor management
  • Retail management
  • Visual merchandising techniques
  • Customer assistance
  • Product ordering
  • Sale displays

Certification

  • BASIC FOOD HYGEINE, UAE, 2013
  • PERSON INCHARGE, UAE, 2016-03-2021
  • PERSON INCHARGE ADVANCE, 2021-08-2026

Languages

English
Fluent
Hindi
Fluent
Punjabi
Fluent
Urdu
Fluent
Arabic
Intermediate

Affiliations

  • Book Reading
  • Current Affairs
  • Gardening

Custom

I hereby solemnly affirm that all details provided above are true to the best of my knowledge and belief, and that all the time I shall carry myself in a manner that lends dignity to the organization and worthy enough of the person.

Personal Information

  • Passport Number: CB8965603
  • Date of birth: 21/09/1991
  • Nationality: Pakistani
  • Visa status: Cancelled Visa

Timeline

Store manager

Circle K Limo Supermarket LLC
01.2024 - 05.2024

Store assistant

Circle k
01.2023 - 12.2023

Cluster Store Supervisor

Circle K Convenience Arabia LLC
10.2019 - 01.2020

High School Diploma -

Islamic High School Faisalabad
01.2007 - 01.2008

Assistant Procurement Manager

Circle K

Vocational Training - undefined

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Umer Farooq