UMER SHARIF
Dubai,UAE
Summary
To work in a progressive and challenging environment that is conductive to growth so that can Excel further in future career on the basis of studies and professional competence. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
16
16
years of professional experience
Work History
Billing And Collection Supervisor
Lootah BCGas S.S. Lootah Group
DUBAI, UAE
10.2018 - Current
- Supervise & follow up credit receivable aging for assigned territories to ensure payments received in timely fashion
- Report status of top credit accounts with planning of next action course with management and line managers
- Communicate with overdue customers through phone, emails, letters, and face to face visit
- Follow-up key accounts payment
- Record all communications, actions taken on credit accounts for transparent follow and for future reference
- Regularly reconcile customers' accounts with confirm outstanding balances to avoid any disputes & invoice query
- Issuing monthly progress invoices as per the work completion percentage at site
- Facilitate timely invoice distribution to customers and resolve immediately any disputes
- Secure documentations and correspondences with ensure proper archiving in case of need
- Coordinate with the legal department for legal cases filing for related cases
- Communicate with the customer feedback on resolution of their complaint
- Handling Bank Guarantees (Advance payment, Performance Bond & Tender Bonds)
- Handling Letter of Credit.
Senior Recovery Officer
Emirates Management and Debt Collection LLC
ABU DHABI, UAE
05.2016 - 10.2018
- Make telephone calls to the bank defaulters to inform ask and to resolve their FAQ's
- Displaying a professional manner while communicating with the debtors how to pay them Debts in full within a timely manner will benefit them as well as the creditor
- Arranging in house and out house meetings with the debtors to convince and Provide more briefing about their debts
- Using the verbal skills and communication techniques taught during the training courses To manage people to the point public opinion remains in favor of our clients
- Tracing Customers on internet through Google, LinkedIn, and Monster and also checking Customer's Labor cards in MOL etc
- Check company license through online and make field visits in company to increase the contact ability
- File police case on customers on behalf of Bank.
Senior Recovery Officer
HADAF AL KHALEEJ DEBT COLLECTION
SHARJAH
02.2014 - 04.2016
- Follow up and collect on all overdue, delinquent (over credit limit cards) customers
- Meets Targets set on flow and delinquency rates
- Act on Collection Reports initiated by Supervisor after his review and comments
- Using the verbal skills and communication techniques taught during the training courses to Manage people to the point public opinion remains in favor of our clients
- Check company license through online and make field visits in company to increase the contact ability
- File police case on customers on behalf of Bank.
Supply Chain Manger
Mechano Furniture
Lahore
02.2012 - 11.2013
- Responsible to plan the delivery time tables
- To monitor the stock levels using computer databases
- To track the movement of goods through depots
- Overseeing the ordering and packaging process ready for dispatch
- To make sure that the suppliers have enough stock to meet the demand
- To monitor stock levels
- To track products through depots to make sure that they arrive at their destination
- To overseeing the arrival of shipments
- To manage all the clerical, administrative and warehouse distribution staff
- To monitor the performance and to make sure that the targets are met
- To deal with staff recruitment and training.
Recovery Officer
Bank Al-Falah Limited
Lahore
01.2011 - 02.2012
- Handling written off cases of Personal Loan, monthly cash target
- Meeting with customer and provide them best and possible solution
- Debt consolidation, Reschedule or restructure of loan and other liabilities
- Arranging in house and out house meetings with the debtors to convince for a Settlement.
Admin cum Accounts
I.T International
01.2009 - 12.2010
- Responsible to maintain all records of Daily sales and expenses of company
- Responsible to update all cash and transaction entries manually
- Responsible to receive cash or cheques from parties and submit to bank
- Maintain and update daily collections in system and print daily MIS sheet
- Responsible to Issue invoice slips on time of collection and update in system.
Education
Intermediate Commerce - I.COM BANKING
Board of Intermediate And Secondary Education Lahore, Pakistan
Lahore12.2007
Associate of Arts - COMPUTER, SCIENCE
Board of Intermediate And Secondary Education Lahore, Pakistan
Lahore12.2005
Skills
- Quick learner
- Good communication skills in Urdu, English and Punjabi Languages
- Good team working skills, can work as team leader and can also work as team member
- Can work in office and outdoor in field Can also work in shifts
- Have good Creative skills and concept development skills
- Hardwiring (PICIT) Lahore
- Software (PICIT) Lahore
Custom
- Windows XP Professional
- MS-Word
- Windows 98
- MS-EXCEL
- Windows 2000 Professional
- MS-PowerPoint
Personal Information
- Date of birth: 08/25/88
- Nationality: Pakistan
- Marital status: Single
Timeline
Billing And Collection Supervisor
Lootah BCGas S.S. Lootah Group
10.2018 - Current
Senior Recovery Officer
Emirates Management and Debt Collection LLC
05.2016 - 10.2018
Senior Recovery Officer
HADAF AL KHALEEJ DEBT COLLECTION
02.2014 - 04.2016
Supply Chain Manger
Mechano Furniture
02.2012 - 11.2013
Recovery Officer
Bank Al-Falah Limited
01.2011 - 02.2012
Admin cum Accounts
I.T International
01.2009 - 12.2010
Intermediate Commerce - I.COM BANKING
Board of Intermediate And Secondary Education Lahore, Pakistan
Associate of Arts - COMPUTER, SCIENCE
Board of Intermediate And Secondary Education Lahore, Pakistan
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