Umesh Kumar Limbu
Overview
3
3
Languages
6
6
years of professional experience
Work History
Housing Assistant
Palazzo Versace Hotel LLC
03.2021 - Current
- * Maintain cleanliness, hygiene, and proper housekeeping standards in staff accommodation and common areas. * Conduct regular inspections of apartments, bedrooms, kitchens, bathrooms, corridors, and other shared facilities. * Report maintenance issues such as plumbing, electrical, AC, appliances, furniture, and water leakage to the Engineering Department. * Assist with room preparation, bed arrangements, linen distribution, and accommodation allocation for new and existing team members. * Ensure team members follow company accommodation rules, regulations, and cleanliness procedures. * Monitor and report accommodation violations, including unauthorized visitors, improper use of facilities, and poor housekeeping. * Coordinate with Security, Housekeeping, Engineering, HR, and other departments regarding accommodation-related matters. * Maintain records of room allocations, vacant rooms, maintenance requests, inspections, and inventory. * Assist team members with accommodation-related requests and resolve minor issues promptly. * Conduct pest-control inspections and coordinate access to rooms when required. * Monitor the condition of furniture, appliances, kitchen equipment, and other accommodation assets. * Ensure common areas are maintained in a clean, safe, and organised condition. * Support the preparation of accommodation for new arrivals and room transfers. * Follow health, safety, fire, and company accommodation policies at all times. * Addressed accommodation-related complaints from team members professionally and escalate serious or repeated issues to the Housing Supervisor/HR. * Conducted regular accommodation audits and prepared reports.
- Participated in team meetings and training sessions to enhance professional development and service delivery.
- Built trusting relationships with clients, offering emotional support and guidance through challenges.
- Conducted regular welfare checks and risk assessments to maintain safety and well-being of clients.
Public Area Attendant
Palazzo Versace Hotel LLC
08.2020 - 03.2021
- Cleaning & Sanitation: Cleaned and sanitized high-traffic public areas, including lobbies, elevators, corridors, and restrooms, following strict property standards.
- Floor Care: Swept, mopped, scrubbed, and vacuumed carpets and hard floors to keep walking paths safe and clean.
- Restocking Supplies: Restocked restroom consumables, towels, and soap dispensers on a regular schedule.
- Trash Removal: Emptied trash bins and ashtrays across public zones and moved waste to designated disposal areas.
- Maintenance Reporting: Inspected fixtures and furniture, immediately reporting broken items or safety hazards to management.
- Guest Assistance: Answered guest questions politely and helped resolve minor issues or spills in common areas.
Education
Diploma of Higher Education - Economics
Ramnami Higher Secondary
Dhankuta Nepal01-2013
Skills
- Accommodation management
- Facility inspections
- Maintenance reporting
- Inventory control
Languages
English
Advanced
C1
Hindi
Proficient
C2
Korean
Beginner
A1
Timeline
Housing Assistant
Palazzo Versace Hotel LLC
03.2021 - Current
Public Area Attendant
Palazzo Versace Hotel LLC
08.2020 - 03.2021
Diploma of Higher Education - Economics
Ramnami Higher Secondary