Umniyat Al Habsi

Responsible for driving the full L&D strategy across 2 luxury properties. Led onboarding programs, designed and implemented JTIs for all departments, delivered brand, service, and operational trainings, and supported managers with IDPs and performance development. Conducted internal LQA audits to uplift service culture, partnered closely with department heads to close skill gaps, and managed the complete L&D budget, ensuring efficient planning, forecasting, and execution of training initiatives.

• As a L&D Executive, I am responsible for designing and implementing customized training programs to address organizational needs and support employee growth. This includes conducting training needs assessments, developing learning materials, and managing training delivery through various channels, including instructor-led sessions and e- learning platforms. I collaborate with cross-functional teams to ensure alignment with business objectives and utilize learning management systems to track progress and evaluate training effectiveness. Additionally, I stay informed about industry best practices and continuously seek opportunities to enhance employee development and performance.

• As the Learning & Development Management Intern at Anantara Sir Bani Yas Island, I was responsible for 3 properties assessing training needs, designing and delivering comprehensive training programs, tracking performance metrics, fostering employee development, ensuring compliance, managing budgets, and leading a team of training professionals.

• I actively contributed to various digital marketing campaigns and projects. My responsibilities included assisting with social media management, content creation, and data analysis. I also supported the team in conducting market research, and staying up-to-date with industry trends. This internship provided me with valuable hands-on experience in the digital marketing field, enhancing my skills in online marketing strategies and analytics.

• I assisted in recruitment efforts, participated in onboarding processes, employee welfare, assisted with learning & trainings of staff members and contributed to employee engagement activities. Additionally, I helped maintain HR records, conducted research on HR best practices, and provided administrative support to the People & Culture team. This internship provided me with practical insights into HR operations and allowed me to develop essential skills in talent management and employee relations.