Summary
Overview
Work history
Education
Skills
Timeline
Generic

Madhuri Nichal

Dubai,United Arab Emirates

Summary

QA Technical Lead with 10+ years of experience in IT, specializing in banking and financial services. Adept in end-to-end QA strategy, test design, early defect detection, and Agile delivery. Demonstrated success in reducing testing efforts and post-production defects through scalable frameworks and strategic QA planning. Certified ScrumMaster with a passion for coaching and high-impact quality engineering.

Overview

9
9
years of professional experience

Work history

Technical Lead

HCL Technologies
Dubai, UAE
09.2022 - 06.2025
  • Leading QA team for one of the banking communication platforms, end to end.
  • Attention to detail and expertise lead to to catch 85% of defects at early stages, significantly cutting rework and QA effort.

Corporate Trainer - Software Testing

Infosys, Cognizant, FIS, Capgemini
Dubai, UAE
01.2017 - 06.2025
  • Delivered 200+ workshops across Infosys, Cognizant, Capgemini, and FIS
  • Trained teams in Automation Testing, Agile, Manual Testing, Java & Framework Design

QC Lead

Synechron
07.2021 - 07.2022
  • Spearheaded the development and execution of testing strategies, streamlining processes for improved efficiency and accuracy across critical modules.
  • Chaired cross-functional teams to harmonize testing protocols, elevating QA standards and achieving significant reductions in defect rates.

Software Quality Assurance Engineer

Microlise
Pune, India
02.2020 - 06.2021
  • Managed QA for UK-based logistics platforms (mobile + web)
  • Implemented in-sprint automation, improved delivery timelines

Software Engineer

CAPITA INDIA PRIVATE LIMITED
Pune, India
01.2019 - 01.2020
  • Performed API and Performance Testing using Azure DevOps, Selenium (C#)
  • Built BDD frameworks with SpecFlow and BrowserStack integration, achieved in sprint automation.

Software Engineer

FIS
Pune, India
06.2016 - 01.2019
  • Developed a DDT automation framework using Selenium WebDriver
  • Delivered releases in Capital Markets domain using Agile Scrum

Education

Certified ScrumMaster® (CSM®) – Scrum Alliance, 20

NCFM® – Financial Markets Beginner Module, NSEIT L

Master of Computer Application

Skills

  • E2E Testing process efficiency
  • Functional testing proficiency, Test case designing
  • Agile methodology expertise, BDD, Spec Flow, Core Java, Browser Stack, HTML, C#, JavaScript
  • Test Automation, API Testing, Selenium, Postman, Eclipse, Java, SQL, Git, HP QC, QTP/UFT, JIRA, Azure DevOps, REST API, JMeter
  • Requirements Analysis, Defect identification
  • Team Leadership, Agile Coaching, Collaboration, Client Communication

Timeline

Technical Lead

HCL Technologies
09.2022 - 06.2025

QC Lead

Synechron
07.2021 - 07.2022

Software Quality Assurance Engineer

Microlise
02.2020 - 06.2021

Software Engineer

CAPITA INDIA PRIVATE LIMITED
01.2019 - 01.2020

Corporate Trainer - Software Testing

Infosys, Cognizant, FIS, Capgemini
01.2017 - 06.2025

Software Engineer

FIS
06.2016 - 01.2019

Certified ScrumMaster® (CSM®) – Scrum Alliance, 20

NCFM® – Financial Markets Beginner Module, NSEIT L

Master of Computer Application
Madhuri Nichal