USAAMA SENTAMU
Dubai,United Arab Emirates
Summary
Training professional champions staff development by facilitating high quality sessions and workshops. Empowers adult learners and responds to changing organisational needs. Evaluates and improves training plans for maximum relevancy and impact.
Energetic Learning and Development, promotes learning and professional development to individuals, groups and organisations. Prepares and delivers impactful programmes, maximising interaction and participation by cultivating inclusive, safe spaces. Talented at public speaking, event planning and rapport-building.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
Work history
Learning and Development Facilitator
Transguard group LLC
Dubai, United Arab Emirates
12.2013 - Current
- Analysed training needs to determine learning styles and skills shortages.
- Recorded data, completed relevant paperwork, and reviewed targets.
- Monitored employee progress, offering feedback to management on additional training requirements.
- Identified skills and knowledge gaps, tailoring workshops appropriately.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Developed effective training manuals, modules and teaching aids.
- Assigned training exercises and skill assessments to newly hired employees.
- Prepared training materials and supplemental aids to support employee comprehension.
- Promoted continuous learning by designing comprehensive long-term learning curriculums.
- Led cross-functional training for external and internal clients, creating thorough supporting materials and exams.
- Coordinated individual training sessions to support new hire orientation and retention.
- Evaluated employee training outcomes to determine job readiness.
- Developed engaging and entertaining presentations, maintaining employee attention and improving impact of training.
- Held conference calls and online training sessions to accommodate off-site employees.
- Spearheaded design and delivery of new training approaches and performance management solutions.
- Reviewed training metrics and KPIs to inform curriculum needs and potential improvements.
Security Supervisor
Transguard Group LLC
Dubai, United Arab Emirates
11.2011 - 12.2013
- Analysed CCTV to track thefts and compiled incident reports.
- Established clear processes to handle fire and security alarm activations.
- Oversaw reliable security operations with strong leadership and planning.
- Liaised with emergency services to facilitate prompt medical and legal responses.
- Clearly conveyed important messages and key information during handovers to security personnel.
- De-escalated conflict and resolved challenging situations.
- Protected evidence through crime scene preservation.
- Deployed crowd control techniques to maintain safety at large-scale events.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Upheld access control policy to prevent unauthorised entry.
- Allocated and verified badges and ID to grant access to authorised individuals.
- Managed front-line security operations for team of 20 staff.
- Monitored and patrolled on-site areas to serve as visible deterrence.
- Prepared rotas to achieve consistent coverage during business operating hours.
- Read and interpreted Standard Operating Procedures (SOP)s, post orders and reports.
- Maintained strong corporate image and physical security presence.
- Designated tasks to achieve consistent coverage during business operating hours.
- Provided fast response to on-site safety and security incidents.
- Worked well under pressure to plan and implement solutions to urgent problems.
Senior High School Teacher
Global Skills Secondary School-Kampala-Uganda
Kampala, Uganda
08.2008 - 11.2011
- Alerted pastoral teams of concerns about particular students to offer appropriate support.
- Selected appropriate books and teaching supports tailored to student interests.
- Identified key Learning Objectives (LO)s and provided lesson breakdown to set expectations.
- Served as form tutor to 200 students, taking morning register, delivering notices and building trusted rapport with students.
- Minimised Teacher Talking Time (TTT) to maximise student engagement and interaction.
- Established and enforced classroom rules in line with school behavioural policy.
- Actioned feedback from lesson observations to continuously improve quality of teaching.
- Prepared and presented student reports at parent teacher evenings, offering detailed feedback and insights for individual students.
- Maintained bright and engaging learning space to stimulate learning, participation and engagement.
- Planned academic courses to align with updates to national curriculum.
- Liaised with students, parents and teaching staff to offer holistic support catering to different student needs.
- Planned and conducted periodic assessments to monitor student progress, marking tests quickly and providing detailed individual feedback.
- Cooperated with other staff members to share, maintain and make best use of resources and facilities.
- Prepared appropriate learning resources to aid student comprehension of new concepts.
- Applied effective questioning to elicit answers from students and extract existing knowledge.
- Differentiated lesson delivery and activities based on individual learning needs for 200 students.
- Differentiated lesson delivery and activities based on individual learning needs for 200 students.
- Used previous grades to create motivational academic targets for students.
- Challenged students by assigning level-appropriate tasks and homework.
- Maintained discipline to enforce consequences for poor behaviour, unauthorised absences and sub-standard work.
Education
Train the Trainer - Department of States Mission Security
US Department of States Security Training
Dubai 08.2021 - 08.2021
First Aid and Cardiopulmonary Resuscitation skills - First Aid
QUANTUM HUMAN RESOURCES CONSULTANCY
Dubai 02.2019 - 02.2019
Introductory Award in Training Skills, Level 1 - Learning and Development
QUANTUM HUMAN RESOURCES CONSULTANCY, DUBAI
Dubai 02.2014 - 03.2014
Bachelor of Arts with Education - Teaching
Makerere University - Kampala - Uganda
Kampala 08.2006 - 06.2019
Skills
- Course development
- Lesson planning
- Presentations and demonstrations
- Coaching and mentoring
- Training programme design
- Confident communicator
- Learning and development interventions
- Training and assessment strategy
- Learning management systems (LMS) proficiency
- Induction programmes
- Video instruction
Languages
English
Fluent
Arabic
Beginner
Hindi
Beginner
Luganda
Native
Swahili
Elementary
Timeline
Train the Trainer - Department of States Mission Security
US Department of States Security Training
08.2021 - 08.2021
First Aid and Cardiopulmonary Resuscitation skills - First Aid
QUANTUM HUMAN RESOURCES CONSULTANCY
02.2019 - 02.2019
Introductory Award in Training Skills, Level 1 - Learning and Development
QUANTUM HUMAN RESOURCES CONSULTANCY, DUBAI
02.2014 - 03.2014
Learning and Development Facilitator
Transguard group LLC
12.2013 - Current
Security Supervisor
Transguard Group LLC
11.2011 - 12.2013
Senior High School Teacher
Global Skills Secondary School-Kampala-Uganda
08.2008 - 11.2011
Bachelor of Arts with Education - Teaching
Makerere University - Kampala - Uganda
08.2006 - 06.2019
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