Usama Rauf
Sharjah,SH
Judge a man by his questions rather than his answers.
Voltaire
Summary
With over 20 years of diverse experience in the telecommunication and Insurance industry, I am a self-motivated, result-oriented, and hard-working professional who thrives in challenging and dynamic environments. I have a strong background in facility management, administration, business development, customer relations, vendor management, contact center management, human resources, INSURANCE sales & underwriting.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Underwriting Manager
Savington International Insurance Brokers LLC
Dubai, UAE
05.2023 - Current
- Currently, I am working as an Underwriting Manager @ Savington International Insurance Brokers LLC, where I lead a team of underwriters and insurance processors to review applications, establish screening protocols, and develop new methodologies and models to assess the financial risk that our company assumes in the course of its transactions with clients
- I also liaise with insurance companies and create a bridge between the sales team and the underwriters to help boost the business more effectively
Sales Executive - Processor - Motor Insurance
Yallacompare
Dubai, UAE
06.2019 - 04.2023
- Started career as Sales Executive - Motor Insurance and worked under same profile for period of 08 months before moving as Processor (Underwriter) - MOTOR INSURANCE
- Involved with Dubizzle team and other dealerships @Yallacompare.
HR & EVENT MANAGEMENT
Telenor Pakistan
Lahore, Pakistan
- Worked as HR Executive for central region mostly involved in employee compensation & benefits.
- Assisted HR team with general administration and paperwork to maintain optimal processing times.
- Coordinated induction training and onboarding procedures for seamless hiring operations.
- Organised regular social events and on-site activities to encourage teambuilding.
- Conducted site inspections to determine hazard-free environment.
- Scheduled meetings to detect health and safety concerns.
- Managed Health, Safety and Environmental compliance for various projects.
Facility Management Specialist
Telenor Pakistan
Dubai, UAE
- Managed overall administrative tasks for Telenor Pakistan offices with more than 3000 employees.
- Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
Administration Executive
Premium Telecom
Lahore, Pakistan
- Organised filing system for important and confidential office documents.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Secured data and documents to maintain confidentiality according to company and regulatory standards.
Admin Officer
Go NET
Lahore, Pakistan
- Troubleshot network issues and provided rapid solutions to limit downtime.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Predicted and interpreted consumer trends to improve product offerings.
Education
Bachelor of Business Administration - Business
09.2001 - 10.2003
Higher National Diploma - Science
08.1999 - 08.2001
High School Diploma - Science
03.1997 - 05.1999
Skills
- Proficient in fostering strong customer relationships through effective communication and problem-solving
- Experienced in HR management, including recruitment, onboarding, and employee relations
- Skilled in event planning and execution, ensuring seamless coordination and client satisfaction
- Proficient in insurance underwriting processes, including risk assessment and policy evaluation
- Strong attention to detail and organizational skills, ensuring accuracy and compliance in all activities
- Effective communication skills, both verbal and written, for clear and concise interaction with clients, colleagues, and stakeholders
- Proven ability to adapt to fast-paced environments and manage multiple tasks simultaneously
Languages
English, Urdu, Hindi, Punjabi
Timeline
Underwriting Manager - Savington International Insurance Brokers LLC
05.2023 - Current
Sales Executive - Processor - Motor Insurance - Yallacompare
06.2019 - 04.2023
National College of Business Administration - Bachelor of Business Administration, Business
09.2001 - 10.2003
Cathedral Higher Secondary College - Higher National Diploma, Science
08.1999 - 08.2001
Cathedral Higher Secondary School - High School Diploma, Science
03.1997 - 05.1999
HR & EVENT MANAGEMENT - Telenor Pakistan
Facility Management Specialist - Telenor Pakistan
Administration Executive - Premium Telecom
Admin Officer - Go NET
Professional Trainings & Certifications
- CPR and First Aid
- Incident reports
- Emergency evacuation
- Communication skills
- Problem-solving
- Team building
- Social media marketing
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