USMAN ALI
Fleet Manager
Dubai
Summary
Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Bilingual employee with over 7 years of expertise regarding budgetary controls and asset management. Known for maintaining fleet and facility in top working order.
Overview
11
11
years of professional experience
1
1
Certification
Work History
TRANSPORT/Logistics Manager
GSM MEDICAL CENTER LLC
Dubai
08.2019 - Current
- Handling 37 Doctors and 128 Nursers and Drivers/Logistics, planning and executing their daily scheduled
- Processing monthly and hourly payroll to ensure timely and accurate payment for all the employees
- Coordinating schedules, arranging meetings, distributing memos and reports
- Evaluating the performance of assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings
- Reviewing, preparing, and routing Homecare and Clinic Bookings.
- Handling RTA and Authorities realted issues for transportation and drivers.
- Kept corporate departments and customers updated.
- Supervised all results of covid 19 in DHA portal on daily basis.
- Monitor and report on transportation costs
- Report maintenance and repair needs for transportation vehicles and equipment
- Keep organized records of vehicles, schedules and completed orders
- Overseeing inventory needs and undertaking office management and administration
- Research methods to improve operations and reduce costs
- Monitor and report on department performance
- Ensure compliance with company policies and regulation
- Answer queries by employees and clients
- Developing strategies to improve department metrics and performance
- Improving the work environment and operations of department and the organization as a whole
- Keen on working in a fast-paced environment
Transportation Supervisor
FARZANA TRADING LLC
Dubai
12.2015 - 07.2019
- Monitors competitors’ prices and submits Weekly Market Price Comparison as basis for weekly price updates for E-commerce
- Liaises with other departments, Logistics, Warehouse, Production and Quality to ensure smooth transactions of the operations
- Collect, analyze and report customer feedback on products and services to ensure customer satisfaction
- Contributed to changes in the process flow, software used for eCommerce and the website/mobile app designs, which diminished technical errors, thereby improving both admins and customers experience
- Overseeing and managing the inspection of incoming and outgoing shipments and verifying their rates
- Ensuring the safe and timely pick-up and delivery of shipments
- Interacting with customers and helping them to resolve shipment issues and complaints
- Addressing and resolving shipment and inventory issues
- Complete logs and reports of 50 delivery riders consist of their daily scheduled and overtime
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Track final product shipments, costs, and timelines according to requirements
- Prepare accurate invoices
- Supervise and organize orders of raw materials and equipment
- Adhere to all safety standards, regulations, laws, and policies
- Other duties as assigned
SALES EXECUTIVE
Orchid International Cleaning Equipment Trading
Sharjah
11.2013 - 11.2015
- Manage transactions with customers using cash registers
- Understand the needs of customer requirements and appropriately to make sale
- Check the quantities of goods on display and in stock
- Answer customer questions about products or services
- Reconcile cash drawers and sales receipts
- Maintained cleanliness in the store premises and ensured that proper sanitation is observed
- Assist in other areas such as shelf stocking, product display, pricing and clean-up.
SALES EXECUTIVE
MANSHA & BROTHERS (Pvt) Ltd
03.2012 - 09.2013
- Liaising with both current and potential clients to develop existing and new business opportunities
- Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for the client
- Research and recommend prospects for new business opportunities
Education
BBA - Business Administration
Allama Iqbal Open University
IslamabadSkills
Logistic / E-commerce Operationsundefined
Certification
Driving license
Additional Information
- Well trained driver of LTV Vehicle (Driving License - Dubai LV - 2014)
- Experienced in requisitioning, receiving and distribution
- Experience in Transportation, E-commerce and Customer Service,
- Excellent in verbal, written and communication skills
- Able to maintain a professional manner under stress
- Able to handle complaints and difficult situations
- Hard working and trust worthy
- Flexible and very good grasping power
- Good competitor
- Knowledge of computer (MS Office and other software systems)
- Over 10 years of experience in Computer Hardware & Software, CCTV, UPS, Fire alarm trouble shooting
- Experience in electrical wiring and panel box fixing
Timeline
TRANSPORT/Logistics Manager
GSM MEDICAL CENTER LLC
08.2019 - Current
Transportation Supervisor
FARZANA TRADING LLC
12.2015 - 07.2019
Driving license
04-2015
SALES EXECUTIVE
Orchid International Cleaning Equipment Trading
11.2013 - 11.2015
SALES EXECUTIVE
MANSHA & BROTHERS (Pvt) Ltd
03.2012 - 09.2013
BBA - Business Administration
Allama Iqbal Open University
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