Usman Ijaz
Dubai
Summary
Experienced IT Network Trainer & Systems Engineer with 9+ years of experience managing and optimizing complex IT and telecom infrastructures for large organizations. Skilled in hands-on team training and simplifying network concepts. Expert in multi-vendor environments (Cisco, Huawei, Fortinet, Palo Alto), routing, switching, wireless, firewalls, SD-WAN, and central network management. Proven record of delivering secure, high-performance, scalable solutions for enterprise projects.
Overview
15
15
years of professional experience
Work History
Intermediate Assistant – O&M Management.
Huawei Technologies
01.2026 - Current
- Managed operations and maintenance activities for multiple projects in the education and healthcare sectors.
- Designed and reviewed network infrastructure solutions based on client technical requirements, project scope, and budget limitations.
- Recommended cost-effective and scalable networking solutions including switching, routing, wireless, security, and structured cabling.
- Coordinated with clients, vendors, and technical teams to ensure smooth project execution from planning to final handover.
- Supervised project implementation and ensured end-to-end completion within agreed timelines and technical standards.
- Conducted network health checks, analyzed infrastructure performance, and identified operational risks or optimization opportunities.
- Prepared network assessment reports and provided corrective recommendations based on health check findings.
IT-Network Project Engineer
Halian international (UAE)
08.2022 - 12.2025
- Managed network support for over 550 public schools and Ministry of Education offices, ensuring smooth IT operations and reliable infrastructure.
- Conducted training sessions and workshops for IT staff and junior engineers, sharing knowledge, best practices, and innovative solutions to strengthen team capabilities.
- Performed network research and implemented innovative solutions to optimise IT operations and improve user experience.
- Designed and deployed Huawei I Master NCE-Campus to centrally manage 400 schools, simplifying network monitoring and management.
- Designed and implemented secure and efficient school branch networks, improving performance, and scalability.
- Designed and implemented the Ministry of Education Data Centre, coordinating with multiple vendors to deploy IT network solutions tailored to the Ministry’s requirements.
IT Network Field Support Officer
ITQAN Al Khaleej Computers (UAE)
05.2017 - 02.2022
- Provided network support to approximately 800 schools and Ministry of Education offices across the UAE, ensuring smooth and efficient operations.
- Supported L1 and L2 teams in resolving network issues, offering timely assistance and technical expertise to reduce downtime.
- Designed and implemented school branch networks for new public school projects, including complete IT infrastructure, LAN/WAN, wireless, and voice systems.
- Managed the ticketing system, effectively assigning and resolving incidents with multiple vendors and internal teams.
- Conducted training sessions for junior team members, enhancing their skills in network support, configuration, and troubleshooting.
- Monitored network performance and generated reports, identifying bottlenecks, and implementing necessary improvements to enhance availability and efficiency.
- Designed wireless networks and prepared deployment documentation, ensuring best coverage, scalability, and performance.
R.F Walk Test Engineer
Covenant tel llc (UAE)
04.2015 - 02.2017
- Conducted thorough testing and analysis of 3G and 4G signal quality, ensuring optimal network performance and customer satisfaction.
- Verified and integrated GSM single-site installations, meeting all regulatory requirements, including MPE analysis, e911 testing, and other compliance checks.
- Proactively optimised network performance through KPI analysis and drive test data analysis, identifying and resolving site outages, and performance issues.
- Installed GSM network indoor boosters and repeaters, improving signal strength and coverage in targeted areas
IT-System Support Engineer
Pakistan Telecommunication Limited
01.2011 - 02.2015
- Configuration of print servers and wireless access points. Troubleshooting of system hardware and software.
- Works with Microsoft Active Directory 2012, DHCP server.
- User rights and permissions, disabling and enabling accounts, file and folder permissions, etc.
- Assisted in troubleshooting user problems relating to operating system issues. Working experience with VMware Workstation 7.
- Communication with vendors for new purchases, warranty support, and issue.
- Telephonic support for remote branch users.
- Coordination with vendors for complaint logging, warranty support, and other related tasks.
- Monitoring data communication links and coordinating with IT communication.
Education
MS Digital Transformation
Gisma University of Applied Science
Berlin, Germany2024
Telecommunication Engineering
Government college university Faisalabad
Pakistan2010
Skills
- Network Design and Implementation (LAN, WAN, WLAN)
- Routing and Switching (Cisco, Huawei, HP, and Aruba)
- IT Project Planning and Execution
- Network infrastructure upgrade projects
Research Interests
• Next Generation Wireless
• Cybersecurity
AI-driven Network Monitoring
& Automation
Timeline
Intermediate Assistant – O&M Management.
Huawei Technologies
01.2026 - Current
IT-Network Project Engineer
Halian international (UAE)
08.2022 - 12.2025
IT Network Field Support Officer
ITQAN Al Khaleej Computers (UAE)
05.2017 - 02.2022
R.F Walk Test Engineer
Covenant tel llc (UAE)
04.2015 - 02.2017
IT-System Support Engineer
Pakistan Telecommunication Limited
01.2011 - 02.2015
Telecommunication Engineering
Government college university Faisalabad
MS Digital Transformation
Gisma University of Applied Science