Usman Jainulabdeen
Dubai,DU
Summary
Driven Assistant Manager and IT Technical Support Specialist with a proven track record in enhancing customer relations and optimizing inventory management at Starbucks. Skilled in information technology and team motivation, I excel in leveraging product and service knowledge to achieve exceptional results. Demonstrated ability to improve operational efficiency by integrating IT solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Starbucks
Dubai
09.2018 - Current
Inventory, opening new store exceptional customer service with IT background.
IT Technical Support Specialist
Ooredoo Telecom
Doha, Qatar
01.2014 - 01.2016
Education
Associate of Applied Science - Information Technology
Pearson, British College of Applied Studies
United Kingdom12.2013
Associate of Applied Science - IT Networking
Microsoft
United States Of America01.2010
Skills
- Information technology
- Cash Management
- Inventory
- Customer Relations
- Team motivation
- Product and service knowledge
Certification
MCSA- Microsoft certified System Administrator
Timeline
Assistant Manager
Starbucks
09.2018 - Current
IT Technical Support Specialist
Ooredoo Telecom
01.2014 - 01.2016
Associate of Applied Science - Information Technology
Pearson, British College of Applied Studies
Associate of Applied Science - IT Networking
Microsoft