Usman Mushtaq
Dubai
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Operation Supervisor
Wasl Sites Under Federal Security Services
12.2023 - Current
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
Operation Supervisor
Federal security services LLC
12.2020 - 12.2023
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interceded between employees during arguments and diffused tense situations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Equipment Operator
Dnata HR Local Affairs
01.2019 - 10.2020
- Complied with health, safety and traffic regulations to prevent accidents
- Communicated with supervisor to gather information required to perform job functions
- Stayed within safety codes when operating equipment
Security Officer
Transguard
10.2018 - 09.2019
- Engaged with customers to gather feedback on their experience, using insights to drive continuous improvement
- Delivered exceptional customer service by explaining maintenance procedures and addressing queries
- Met customers with a warm and friendly welcome when entering the establishment
Security Officer
G4s secure solution.
02.2013 - 07.2018
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates
- Reported daily activity, incidents, audits, safety repairs and irregularities encompassing property damage, theft and presence of unauthorized persons
- Monitored CCTV cameras, and fire and alarm systems
- Handled lost and found property, ensuring items were securely stored and returned to their rightful owners
Education
intermediate paaeed - Arte
Govt Degree College Kharian
kharian, Gujra05.2006
Certification
- Certified , federal security - best performance award 2022.
- Certified , G4s - best performance award 2015.
Languages
English
Upper intermediate (B2)
Urdu
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Security Operation Supervisor
Wasl Sites Under Federal Security Services
12.2023 - Current
Operation Supervisor
Federal security services LLC
12.2020 - 12.2023
Equipment Operator
Dnata HR Local Affairs
01.2019 - 10.2020
Security Officer
Transguard
10.2018 - 09.2019
Security Officer
G4s secure solution.
02.2013 - 07.2018
intermediate paaeed - Arte
Govt Degree College Kharian
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