Summary
Overview
Work History
Education
Skills
Timeline
Generic
Uttam Sapkota

Uttam Sapkota

Dubai

Summary

Accomplished Assistant Retail Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Spinney’s Dubai LLC
02.2015 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations

Education

Bachelor of Business Administration - Business Administration

Chhatrapati Sahuji Maharaj
Kanpur
03.2016

High School Diploma -

OM College
Nepal
02.2012

Skills

  • KEYS SKILLS
  • Team building/Training /Supervision
  • Inventory Management
  • Profit & Growth Strategies
  • Shift Scheduling
  • Store Opening and Closing
  • Sales Promotion
  • Inventory Control
  • Customer Service
  • Stock Rotation
  • Complaint Resolution
  • Stock Management
  • Team-Building Exercises
  • Supervisory Abilities
  • Money Handling
  • Order Management
  • Department Oversight

Timeline

Assistant Store Manager

Spinney’s Dubai LLC
02.2015 - Current

Bachelor of Business Administration - Business Administration

Chhatrapati Sahuji Maharaj

High School Diploma -

OM College
Uttam Sapkota