Uvishka Dasanayake
DUBAI,DU
Summary
Proven track record in enhancing client relationships and exceeding sales targets, notably with Emerchemie NB Ceylon (LTD). Skilled in sales presentations and collaborative teamwork, I have effectively increased revenue by leveraging problem-solving abilities and a positive attitude. Demonstrated success in client management and team leadership, achieving significant trust and credibility in healthcare and hospitality sectors.
Overview
6
6
years of professional experience
Work History
Medical Representative
Emerchemie NB Ceylon (LTD)
03.2021 - 05.2024
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Participated in industry conferences and events, showcasing company products to a wider audience of potential clients.
- Advocated for patients'' needs within the company by communicating valuable feedback from healthcare professionals regarding our products.
- Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
- Conducted market research on competitor products and services, informing tailored sales pitches and strategies.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Improved product knowledge for team members through regular training sessions and workshops.
- Maximized ROI on marketing initiatives by reallocating budget based on campaign performance analysis.
- Coordinated closely with other departments to ensure seamless integration of sales efforts across the organization.
Restaurant Waiter
Shangrila Hotel And Resort
10.2019 - 05.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Maintained clean and organized dining areas for optimal guest experience.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Chef
Anantara Peace Haven Tangalle Resort
12.2017 - 10.2019
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Mastered proper knife skills to efficiently complete vegetable cuts, meat trimming, and filleting tasks.
- Received positive feedback from supervisors for exceptional teamwork and adaptability during busy shifts.
Education
High School Diploma -
Sri Lanka Institute of Tourism And Hotel Managemen
Sri Lanka01.2016
High School Diploma -
GOETHE INSTITUTE
COLOMBO 10.2023 - 12.2023
Skills
- Problem-Solving
- Positive Attitude
- Overcoming Objections
- Work Prioritization
- Data Collection
- Sales Presentations
- Collaborative Teamwork
- Client Relationship Management
- Sales Reporting
Languages
English
Advanced (C1)
Timeline
High School Diploma -
GOETHE INSTITUTE
10.2023 - 12.2023
Medical Representative
Emerchemie NB Ceylon (LTD)
03.2021 - 05.2024
Restaurant Waiter
Shangrila Hotel And Resort
10.2019 - 05.2020
Chef
Anantara Peace Haven Tangalle Resort
12.2017 - 10.2019
High School Diploma -
Sri Lanka Institute of Tourism And Hotel Managemen
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