Uzair Ahmad
Dubai
Summary
Professional with strong track record in technical leadership and workshop management. Adept at guiding teams to achieve operational excellence and implement innovative solutions. Known for collaborative approach and adaptability to dynamic environments. Key skills include strategic planning and technical troubleshooting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Maintenance and Technical Manager/Workshop Manager
Noatum Logistics (AD Ports Group)
Abu Dhabi, UAE
08.2023 - Current
- Oversee the maintenance of a fleet of over 1,000 vehicles, primarily heavy commercial vehicles
- Ensure maximum fleet uptime by reducing vehicle downtime through effective maintenance strategies
- Develop and manage the fleet maintenance budget and costing
- Supervise workshop operations, including a team of over 50 skilled technicians
- Manage stores and inventory, ensuring availability and proper tracking of parts and supplies
- Draft and maintain policies and procedures related to fleet maintenance, inventory, and workshop operations
- Provide technical assistance and support for heavy commercial vehicles and heavy equipment
- Lead technical evaluations for tenders and provide expertise in fleet and equipment assessments
- Review system-generated monthly and yearly reports and submit them to top management
- Present detailed monthly and yearly reports to management for review and decision-making
- Ensure adherence to maintenance standards to maintain operational efficiency and safety
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints
- Working closely with HSEQ to maintain safe work environment
Assistant Workshop Manager
Emirates Logistics LLC
Dubai, United Arab Emirates
03.2020 - 08.2023
- Preparation and updating of workshop SOPs
- Working closely with HSEQ to maintain safe work environment
- Conducting regular inspections to keep workshop clean and sound
- Managing mobile workshop team for any breakdowns
- Coordinating maintenance and repair actions to keep equipment and systems running at peak performance
- Keeping workshop operations in line with budget limitations and schedule demands
- Supervising use, maintenance and replacement of workshop tools, equipment and materials
- Generating reports detailing project information and predictions
- Managed team of 45 to 50 which includes office, workshop staff and drivers
- Identifying client business and operational needs and provide customized solutions
- Recruited and hired individuals demonstrating passion, dedication and added value to team
- Motivating employees to share ideas and feedback
- Managing daily operations, client relations
- Implemented effective customer service surveys to encourage feedback
- Generated daily operational and sales reports for corrective action or continuous improvement
- Developed and implemented comprehensive preventive maintenance program that improved operational up-time by 60%
- Developed and launched business management software system resulting in increased traceability
- Empowered staff members to contribute to continuous improvement, quality and growth of company
- Elevated resource allocation, accurately controlling expenses
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Implemented Nebras system for workshop
Workshop Supervisor
Emirates Logistics LLC
Dubai, UAE
07.2016 - 02.2020
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
- Reduced equipment downtime by implementing preventive maintenance programs and managing repair schedules proactively.
- Monitored quality control measures to ensure all products met company standards before being shipped out to customers.
- Utilized specialized tools, diagnostic equipment and software to diagnose and troubleshoot complex mechanical issues.
- Fostered a positive work culture by promoting open communication, teamwork, and recognition of individual achievements.
- Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with OSHA regulations.
- Kept team members on task with hands-on supervision and coaching.
- Maintained a safe and organized work environment by enforcing strict adherence to safety protocols and guidelines.
- Coordinated with vendors and suppliers to secure competitive pricing on raw materials and components.
- Inspected completed work to verify quality standards and compliance with criteria.
Workshop Supervisor
Easy Fix/Protouch Auto Repair
Dubai, UAE
01.2015 - 06.2016
- Managed work areas to support safety and productivity goals
- Directed preventive, corrective and predictive maintenance activities
- Oversaw training of new employees on correct procedures, performance strategies and compliance requirements
- Increased productivity by improving employee morale and cross-functional communications
- Viewed and checked job equipment to determine maintenance requirements
- Rolled out new processes to achieve operational excellence
- Diagnosed and corrected equipment and machinery malfunctions
- Monitored job site parts and equipment
- Communicated with employees to demonstrate high standards and mitigate issues
- Estimated time, employee expenses and material costs for projects
- Dubai
Service Advisor
Al Mariah United Group
Abu Dhabi, UAE
02.2014 - 12.2014
- Versed in allocating resources, coordinating workload and maintaining schedules
- Effective at managing supplies and providing technical expertise to employees
- Focused on keeping operations running smoothly and employees on-task to produce high-quality work
- Knowledgeable about inventory, project and team management
- Excellent communication and relationship-management skills., Dubai, Coaching and mentoring
- Abu Dhabi, UAE
Service Advisor / Asst. Manager Service
Toyota Rawal Motors
Rawalpindi, Pakistan
06.2010 - 12.2013
- Smooth out problems within the workplace
- Recommended additional, useful services to customers, which helped to increase overall sales
- Immediately escalated incidents to remain compliant with company's standard procedures and processes
- Handled telephone inquiries regarding appointments and work in process
- Contributed to business growth by confirming customer satisfaction with service and quality
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions
- Investigated technical issues using knowledge base and personal experience to complete timely resolutions
- Assisted customers with price checks, lifting heavy items and addressing other inquiries
- Worked under strict deadlines and responded to service requests and emergency callouts
- Handled client inquiries with exceptional professionalism and enthusiasm
- Provided top quality control and eliminated downtime to maximize revenue
- Rawalpindi, Pakistan
Education
Diploma in Associate Engineering (DAE) - Mechanical
International Islamic University Islamabad
09.2009
Higher Secondary -
Govt. College
08.2006
High School -
Ideal Cambridge School
01.2004
Skills
- Team collaboration
- Technical innovation expertise
- Employee development
- Training and mentoring
- Technical process improvement
- Inventory coordination
- Workshop organization
- Repairs proficiency
- Scheduling and planning
- Creativity and innovation
- Maintenance management
- Job scheduling
- Interviewing skills
- Service planning
- Client needs assessments
Certification
- Corporate Innovation Ecosystem.
- People Management skills.
- IELTS overall band score 7.5
- Management Accounting.
- Vehicle body and Chassis construction technology.
- New TSA21 Certified Service Advisor.
- Toyota Workshop Management.
- Fix It Right Supervisor.
Timeline
Maintenance and Technical Manager/Workshop Manager
Noatum Logistics (AD Ports Group)
08.2023 - Current
Assistant Workshop Manager
Emirates Logistics LLC
03.2020 - 08.2023
Workshop Supervisor
Emirates Logistics LLC
07.2016 - 02.2020
Workshop Supervisor
Easy Fix/Protouch Auto Repair
01.2015 - 06.2016
Service Advisor
Al Mariah United Group
02.2014 - 12.2014
Service Advisor / Asst. Manager Service
Toyota Rawal Motors
06.2010 - 12.2013
Higher Secondary -
Govt. College
High School -
Ideal Cambridge School
Diploma in Associate Engineering (DAE) - Mechanical
International Islamic University Islamabad