UZMA SAIF
CCC
Dubai,UAE
Summary
Organised and qualified young professional with strong communication and interpersonal skills. Multilingual with a basic understanding of sales and marketing. Having extensive experience in teaching and customer support with good knowledge of editing and writing. Passionate about fashion and fitness. Excited to explore new skills, ready for new challenges and unlock new potential.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Assistant Editor
Contemporary Research, CSCR
2020.09 - 2022.09
- Working alongside the editors to plan, implement, and manage the publication schedule
- Meeting with writers and agents to discuss the editorial and publication process
- Proofreading manuscripts to identify any grammatical and spelling errors
- Researching facts and new features to maintain accuracy
- Collaborating with various departments to ensure a smooth publication schedule
- Performing all administrative duties, such as answering the telephone, replying to emails, and setting up meetings
- Helping in designing the bi-lingual magazine publications and interviews.
- Assisted in hiring and training new interns on company procedures and style guidelines.
- Collaborated with specialists such as artists and analysts to execute successful content.
Assistant Editor
Iqbal International Institute
2017.05 - 2019.08
- Research and Dialogue, International Islamic university
- Responsibilities and achievements:
- Proof-reading of thesis of IR department
- Checking for all the grammar and spelling mistakes and rectify them
- Splitting long and complex sentences into simple and clear sentences
- Completing all the work on time
- Communicating and discussing the changes with the author/ student
- Managing and organizing different seminars.
ILETS Teacher
Brains Education Network
2017.01 - 2019.01
- Delivered exceptional one-on-one instruction to students in teaching English
- Created individualized lesson plans and evaluating student progress
- Encouraged students and acting as teacher-advisor for students
- Communicated with students about their future prospects
- Worked flexible hours across night, weekend and holiday shifts.
Customer care executive
Wi tribe
Islamabad
2015.09 - 2016.09
- Provided product and service information and resolved product and service problems
- Gained potential customers by answering product and service questions and suggesting information
- Opened customer accounts by recording account information
- Maintained customer records by updating account information
- Resolved product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Contributed to team effort by accomplishing related results as needed
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Upsold new products and accessories to customers, capturing significant increases in add-on sales.
Education
Master of Arts - English Literature And Language
Islamic International University
Islamabad 2011.09 - 2013.06
Bachelor of Arts - Politics
F.E.F College
Peshawar 2009.09 - 2011.05
Certificate of Higher Education - Pre Medical
Langland's College
2007.09 - 2009.06
Skills
- OTHER SKILLS
- Computer Skills:
- Microsoft XP applications (Word, Excel, Office, PowerPoint, Access)
- Printing and Scanning
- Basic Photoshop
- Administrative support
- Copywriting
- Assigning articles
- Copy editing
- Managing media
- Proofreading submissions
- Customer care
- Digital editing
Accomplishments
- International Conference on the Representation of women in literature and media, held with the joint collaboration of International Islamic University and Fatima Jinnah Women University
- Seminar on Pakistan Youth and International Entrepreneurship
- Conference on Globalization and its impacts on literature with special reference to India and Pakistan, held in IIUI
- Seminar on politics of representation in literature.
Certification
PROJECTS & CERTIFICATIONS
- Global Monthly Forecasts - A monthly analytical forecast of major national, regional and international events selected by our researchers about the five main themes (Defence and Security, Politics and Governance, Social Issues, Energy and Environment, Trade and Economics) covered by CSCR
- Colors of Balochistan - Colors of Balochistan is a bimonthly socio-cultural magazine by CSCR that aims to highlight the landscape of Balochistan
- Young Researchers Convention on the Reconstruction of Pakistan's National
- Security Roadmap- A dialogue around Reginal Connectivity as a Stabilizer of Neighborly Ties, New Dimensions of Security and Climate Action and Sustainable Development Strategies at Margalla Hotel held by CSCR
- TEFL - A project about how to communicate with different individuals and convey the knowledge according to their cognitive level
- ESP- A project about how code switching and code mixing is common in the language used in the media especially in the News channels
- Research Methodology - A project about tracing out the element of Marxism from any literary text.
Languages
English
Fluent
Timeline
Assistant Editor
Contemporary Research, CSCR
2020.09 - 2022.09
Assistant Editor
Iqbal International Institute
2017.05 - 2019.08
ILETS Teacher
Brains Education Network
2017.01 - 2019.01
Customer care executive
Wi tribe
2015.09 - 2016.09
Master of Arts - English Literature And Language
Islamic International University
2011.09 - 2013.06
Bachelor of Arts - Politics
F.E.F College
2009.09 - 2011.05
Certificate of Higher Education - Pre Medical
Langland's College
2007.09 - 2009.06