Vaishnavi Vinod
Abu Dhabi,United Arab Emirates
Summary
Healthcare Quality Professional with over 8 years of experience in ensuring compliance with healthcare quality standards, clinical documentation accuracy, and patient safety requirements. Skilled in ICD-10, CPT, and HCPCS coding, with proven expertise in auditing medical records, monitoring KPIs, and supporting accreditation readiness (JCI, DOH). Demonstrated success in leading quality improvement initiatives, conducting root cause analysis (RCA), and training multidisciplinary teams on documentation and compliance best practices. Adept at collaborating with clinical and administrative staff to enhance workflows, optimize EHR systems, and drive continuous quality improvement. Fluent in multiple languages, and currently pursuing an MBA in Health and Healthcare Management to expand capabilities in healthcare leadership and operations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Medical Records Administrator
Tarmeem Orthopedic and Spine Surgery Hospital
Abu Dhabi
2025.04 - 2026.05
- Supervise the daily operations of the Medical Records Department, ensuring efficient creation, maintenance, retrieval, and archiving of patient records.
- Ensure compliance with DOH regulations, HIPAA requirements, JCI standards, and hospital policies regarding health information confidentiality, security, and legal record retention.
- Manage and monitor Electronic Medical Record (EMR) systems to maintain data integrity, accuracy, completeness, and timely documentation updates.
- Lead and manage the Medical Transcription team by overseeing daily operations, workload planning, quality assurance, staff competency development, training programs, and performance evaluations to ensure high standards of clinical documentation.
- Coordinate with clinical departments, coding teams, billing, insurance, quality, and IT departments to ensure seamless documentation workflows and operational efficiency.
- Monitor and ensure timely completion of discharge summaries, operative reports, consent forms, and clinical documentation to meet insurance, regulatory, and audit requirements.
- Lead the collection, validation, analysis, and submission of JAWDA Key Performance Indicators (KPIs), including Waiting Time Indicators, Day Case Surgery Indicators, Hospital General Indicators, Orthopedic Indicators, and Pediatric Indicators.
- Support Quality Management and Operations Departments by providing healthcare data analysis, performance reports, compliance monitoring, and process improvement recommendations.
- Generate monthly, quarterly, and annual reports for hospital leadership, including medical record statistics, patient volume analysis, documentation compliance, and departmental performance metrics.
- Develop, implement, and regularly update departmental policies and procedures related to medical record management, confidentiality, document control, digitization, retention, and quality improvement initiatives.
- Coordinate internal and external audits, accreditation surveys, and regulatory inspections by ensuring accurate, complete, and organized documentation.
- Drive digital transformation initiatives, including electronic documentation optimization, data quality improvement projects, workflow automation, and health information governance programs.
- Monitor documentation deficiencies and follow up with physicians and clinical staff to ensure timely completion and compliance with organizational standards.
- Participate in multidisciplinary committees and quality improvement projects aimed at enhancing patient care, operational efficiency, and regulatory compliance.
- Ensure accurate maintenance of patient indexes, master patient records, and document management systems to support continuity of care and organizational objectives.
Medical Records Specialist
Ahalia Hospital
Abu Dhabi, United Arab Emirates
2021.10 - 2025.04
- Handled Release of Information in compliance with hospital policy and data privacy regulations.
- Managed Open and Closed medical records, ensuring accurate filing, storage, and retrieval.
- Maintained and updated Electronic Medical Records (EMR) systems with proper documentation.
- Lead Collector in JAWDA KPIs, including Maternal and Perinatal , Primary care & Waiting Time Indicators.
- Compiled and reported Hospital Statistics on a daily, monthly, and yearly basis.
- Participated in the Mortality and Morbidity Committee, assisting in clinical review and reporting.
- Actively involved in the Health Information Management (HIM) Committee for documentation quality and policy updates.
- Conducted orientation sessions for doctors and healthcare professionals on Medical Documentation Standards and best practices.
Medical Records Incharge
BAPS Pramukh Swami Hospital
Surat, Gujarat
2019.11 - 2021.09
- Performed Medical Records Audits – both Active and Passive – for accuracy, completeness, and compliance.
- Applied ICD-10-CM coding standards for precise diagnosis classification.
- Conducted CPR, Mortality, and HIM Committee meetings to support clinical quality and documentation standards.
- Prepared and reviewed monthly Key Performance Indicators (KPIs) for hospital reporting.
- Ensured high standards of quality work in health information and records management.
- Maintained compliance with NABH standards by regularly reviewing and updating medical record practices.
Medical Records Tutor
Muthoot College Of Allied Health Science and Management Studies
Kozhencherry, India
2019.06 - 2019.11
- Delivered engaging lectures on medical records management and coding, enhancing student understanding of ICD and CPT.
- Guided students in practical applications of electronic health records (EHRs) and hospital information systems (HIS).
- Conducted internal assessments and provided constructive feedback, improving overall student performance and learning outcomes.
Medical Records Technician
Muthoot Healthcare
, India
2016.08 - 2017.11
- Maintained and reported Hospital Statistics on a daily, monthly, and yearly basis.
- Performed Record Tracking to ensure timely retrieval and secure handling of patient files.
- Conducted Medical Records Audits to verify accuracy, completeness, and regulatory compliance.
- Applied Medical Coding using ICD-10-CM for diagnosis and procedure documentation.
- Handled Birth and Death Registration in coordination with legal and health authorities.
Education
MBA - Healthcare Management And Hospital Administration
Dr DY Patil Vidyapeeth
India 2023.07 - 2025.08
Bachelor of Science - Health Information Administration
ST. Thomas College Of Allied Health Science
2012.06 - 2015.08
Skills
- Analytical & Reporting Skills
- Quality improvement initiatives
- Multitasking Abilities
- Database Maintenance
- Medical Coding
- Core Technical Skills
- Health Information Systems
- Team leadership abilities
- Confidentiality Practices
- Data Analysis
- Patient Safety
- Decision-Making on ethical issues
Certification
- CPC - Certified Professional Coder (AAPC)
- Analyzing Data with Excel (edX)
- Basics of Data Visualization Analysis
- Six Sigma Green Belt (CSSGB)
- Operational Excellence Work-Out and Kaizen Facilitator
- Lean Six Sigma Black Belt (Pursuing)
LANGUAGES
English
Fluent
Hindi
Fluent
Malayalam
Native
Gujarati
Intermediate (B1)
Tamil
Advanced
References
References available upon request.
Timeline
Medical Records Administrator
Tarmeem Orthopedic and Spine Surgery Hospital
2025.04 - 2026.05
MBA - Healthcare Management And Hospital Administration
Dr DY Patil Vidyapeeth
2023.07 - 2025.08
Medical Records Specialist
Ahalia Hospital
2021.10 - 2025.04
Medical Records Incharge
BAPS Pramukh Swami Hospital
2019.11 - 2021.09
Medical Records Tutor
Muthoot College Of Allied Health Science and Management Studies
2019.06 - 2019.11
Medical Records Technician
Muthoot Healthcare
2016.08 - 2017.11
Bachelor of Science - Health Information Administration
ST. Thomas College Of Allied Health Science
2012.06 - 2015.08