Art & Design Appreciation
Valentina De Toni
Strategic Events & Partnerships Manager
Dubai
Summary
Strategic partnerships and guest experience professional specializing in high-impact collaborations and influential networks. Expert in curating brand-aligned events that connect the right audiences, leveraging a strong network to elevate brand positioning.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Guest Relations Manager
Roberto's Restaurant
04.2025 - Current
- Supported pre-opening initiatives, guiding key tasks
- Collaborated with catering teams on major events
- Assisted operations, logistics, and admin coordination
- Maintained relationships with luxury vendors and partners
Operations Manager Door
Adaline – Fundamental Hospitality
10.2024 - 03.2025
- Welcomed guests, creating warm first impressions
- Guided guests to tables, ensuring satisfaction
- Monitored experience, addressing concerns promptly
- Analyzed feedback, implementing service improvements
Operations Manager Door
Cipriani – Socialista Lounge
05.2022 - 08.2024
- Monitored and optimized operational processes effectively
- Implemented quality controls surpassing expectations
- Delivered proactive solutions to ensure guest satisfaction
- Conducted performance reviews, driving tangible improvements
Assistant Manager Administration
Kaos Fusion Hospitality Interior
01.2020 - 05.2022
- Provide administrative support to management as required
- Maintain accurate and organized company records
- Assist in planning and coordinating company events and meetings
- Manage logistics, venue arrangements, and catering for events
Guest Relation Manager
Gran Hotel Motesol
11.2016 - 12.2019
- Proactively engage with guests to understand their needs and preferences
- Ensure guest satisfaction by exceeding their expectations
- Coordinate arrangements for events and special occasions
- Ensure smooth execution and guest satisfaction during events
Education
Federico Flora, Institute of Tourism Higher Education
Pordenone PN, ItalySkills
- Strategic and Operational Partnership Development
- VIP & High-Profile Guest Management
- Creating Personalized Guest Experiences
- Event Planning & Coordination (Private & Corporate)
- Concierge Relationship Management
- Team Leader Coordination
- High-Quality Service Standards
- Luxury Network Building
- Excellent Guest Service & Communication
- Organizational & Multitasking Strength
Interests
Wellness & Mindfulness Practices
Enjoying physical activities
References
References available upon request
Timeline
Guest Relations Manager
Roberto's Restaurant
04.2025 - Current
Operations Manager Door
Adaline – Fundamental Hospitality
10.2024 - 03.2025
Operations Manager Door
Cipriani – Socialista Lounge
05.2022 - 08.2024
Assistant Manager Administration
Kaos Fusion Hospitality Interior
01.2020 - 05.2022
Guest Relation Manager
Gran Hotel Motesol
11.2016 - 12.2019
Federico Flora, Institute of Tourism Higher Education