VALENTINE IMOLI
Kenya
Summary
Dedicated professional with expertise in cleaning inventory management and hospitality service delivery. Demonstrates proficiency in deep-clean techniques and room tidying, ensuring exceptional attention to detail. Possesses strong interactive communication skills, enhancing service quality and client satisfaction. Committed to advancing career in hospitality by leveraging skills to optimise service delivery and maintain high standards of cleanliness.
Overview
6
6
years of professional experience
Work history
Housekeeper
Arada (Nest hotel)
Dubai, UAE
02.2025 - Current
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Organized cupboards and wardrobes to enhance orderliness in the house.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Managed waste disposal effectively for a cleaner environment.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
HOUSEKEEPING ATTENDANT
SERENA HOTEL
NAIROBI
03.2023 - 05.2024
- Sweeping, mopping and waxing the floors making sure they are clean and spotless. Notifying managers of any necessary repairs within the working place and of the cleaning products and necessities that are needed at the work place when they are over.
- Washing windows interior walls and ceilings, cleaning furniture.
- Vacuuming carpet and sofas remove scraps and dirt making customers to feel at home.
- Cleaning and disinfecting the toilets removing used towels replacing them with clean towels and replacing used toiletries.
- Empty trash cans and other waste container in the rooms, removing used bedding and replacing them with clean beddings cleaning the room and making sure the window are open for fresh air.
- Achievement/Task
HOUSEKEEPING SUPERVISOR
SAROVA WHITE SANDS
02.2022 - 06.2023
- Prepared rosters to create stable team coverage and meet hotel guest needs.
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
- Placed orders for housekeeping supplies and guest toiletries to maintain optimal inventory levels.
- Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
- Disposed of rubbish and recycling according to waste management procedures.
- Training new employees on how to clean properly and on the rules of the hotel.
- Achievement/Tasks
HOUSEKEEPING ATTENDANT
HEMINGWAYS NAIROBI
NAIROBI
06.2020 - 01.2021
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Maintained flexible working patterns to best suit evolving customer needs.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Utilized expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Achievement/Tasks
Education
Diploma - Human Resource Management
The Kitale National Polytechnic
KenyaCertificate - Housekeeping
Utalii College
KenyaKenya Certificate Of Secondary Education -
St Ann's Nzoia Girls
KenyaSkills
- Cleaning inventory management
- Hospitality service delivery
- Deep-clean techniques
- Room tidying
- Attention to detail
- Interactive communication skill
REFEREES
AVAILABLE UPON REQUEST
Languages
English
Fluent
Arabic
Beginner
Timeline
Housekeeper
Arada (Nest hotel)
02.2025 - Current
HOUSEKEEPING ATTENDANT
SERENA HOTEL
03.2023 - 05.2024
HOUSEKEEPING SUPERVISOR
SAROVA WHITE SANDS
02.2022 - 06.2023
HOUSEKEEPING ATTENDANT
HEMINGWAYS NAIROBI
06.2020 - 01.2021
Diploma - Human Resource Management
The Kitale National Polytechnic
Certificate - Housekeeping
Utalii College
Kenya Certificate Of Secondary Education -
St Ann's Nzoia Girls