Valentine Muthoni

Diligent and hardworking service profession with over four years’ experience in hospitality and customer services with focus on tele-sales communication, supervising and managing work. Forward looking individual committed to the delivery of excellent and professional service with quality establishments. Proven ability and skills to serve excellent customer service. Able to serve with respect even under pressure and adapt to a dynamic in my current career environment. Able to work and collaborate within teams and build effective working relationships with co-workers and managers. Applies good communication skills when offering advice on the best recommended service. Highly persuasive in upselling and aims to provide excellent guest and management satisfaction. Current career objective is to join a team in hospitality industry where I can provide excellent customer service and positively contribute to the objectives and goals of the company and become key member in its progress and growth.