VALERRY HERRERA

• Handling Inbound and Outbound Reservations - Hotel Accommodation, Transfers, Tours and Excursions, Meet and Greet Services.
• Communicate via email and phone calls to hoteliers and suppliers for clarification and updates.
• Managed high-volume reservation requests to meet client needs.
• Offered tailor-made packages to clients detailing tourist attractions, hotels and dining options in desired destinations.
• Attended travel industry shows and events to stay up to date on tourism industry developments and new destinations.
• Worked closely with management, contributing towards business goals.
• Welcomed guests in the Reception in friendly, positive manner.
• Handled incoming telephone calls, taking accurate messages and relaying them to personnel to support timely communication.

• Proficient in working on Rezlive.com Frontend and Backend System.
• Organize the files of hotel contracts and coordinate with Contracting Managers for any clarifications and follow up about the contracts and promotions.
• Make reports on daily basis for bookings that went to third-party suppliers and submit to management.
• Working in the Reception, receiving guests and coordinating with Managers.
• Offered knowledgeable, friendly support to in-office guests.
• Created and managed both digital and hardcopy filing systems for all staff.
• Answered over 50 telephone calls per day, compiling detailed notes and promptly forwarding as required.
• Monitor the attendance of all the staff and send the report to HR Department.

Showroom Assistant
Adidas, Under TASC Outsourcing

• Replenished items regularly to maintain well-stocked, visually appealing
product displays.
• Arrange and display received merchandise under the direction of the Product Manager.
• Demonstrate showroom products to the clients.

Sales Representative
Jumbo Electronics - Under TASC Outsourcing

• Sell products for the brand "Brother" such as printers and ink cartridges.
• Always maintaining a positive and professional attitude toward customers.
• Promote the product to reach its revenue target.

Sales Representative
3M - Under TASC Outsourcing

• Distribute 3M product samples and flyers to customers to achieve new sales opportunities.
• Arrange and replenish shelves on a continuous basis to ensure the shop is always clean and tidy.
• Approaching potential customers, answering questions, and understanding
customer needs.
• Recording inventory transactions to maintain accurate records.