VALERRY HERRERA

• Managed Inbound and Outbound Hotel Reservations, Transfers, Tours, Meet and Greet Services.
• Maintained communication with hotels and suppliers to ensure accurate information and reliable service.
• Managed high-volume reservation requests to meet client needs.
• Offered tailor-made packages to clients, detailing tourist attractions, hotels, and dining options in desired destinations.
• Attended travel industry shows and events to stay up to date on tourism industry developments and new destinations.
• Provided administrative and personal assistant support to management, ensuring smooth office operations and effective client interactions.
• Welcomed visitors and handled inquiries, creating a positive first impression for the company.
• Answered and directed incoming calls, took accurate messages, and handled general inquiries efficiently.

• Proficient in using Rezlive.com Frontend and Backend System.
• Supported the Contracting Team by organizing hotel contracts, coordinating with Contracting Managers, and following up on promotions and clarifications.
• Prepared and submitted daily booking reports that were sent to third-party suppliers.
• Managed front desk operations: greeted visitors, answered a high volume of calls (50+ daily).
• Maintained and updated digital and physical filing systems for all departments, ensuring secure and organized records.
• Monitored daily staff attendance, and submitted timely reports to the HR department.
• Provided administrative support to ensure smooth office operations, and effective communication between teams.
• Handled incoming and outgoing correspondence, including emails, couriers, and official documents.

Showroom Assistant
Adidas, Under TASC Outsourcing

• Replenished items regularly to maintain well-stocked, visually appealing product displays.
• Arrange and display received merchandise under the direction of the Product Manager.
• Demonstrate Adidas products to the clients.

Sales Representative
Jumbo Electronics - Under TASC Outsourcing

• Sell products for the brand "Brother" such as printers and ink cartridges.
• Maintaining a positive and professional attitude toward customers.
• Promoted products to achieve sales targets and accurately recorded inventory transactions to ensure up-to-date stock records.

Sales Representative
3M - Under TASC Outsourcing

• Distribute 3M product samples and flyers to customers to achieve new sales opportunities.
• Arrange and replenish shelves on a daily basis.
• Approaching potential customers and understanding customer needs.