VALERRY HERRERA

• Proficient in using B2B travel portals such as Hotelbeds, TBO, and Ibyta to manage hotel reservations, compare rates, and check real-time availability.
• Coordinated with hoteliers, suppliers, DMCs, and tour operators to confirm bookings and secure availability.
• Collaborated closely with tour operators, sales teams, and hotel partners to deliver smooth and well-organized travel experiences.
• Delivered responsive service to clients, managing inquiries via phone and email.
• Welcomed visitors and guests, assisting with their needs in a professional manner.
• Managed front desk operations, handling calls, walk-in inquiries, appointment scheduling, and all incoming and outgoing correspondence.
• Performed administrative tasks such as filing, scanning, data entry, and document preparation to support daily office functions.

• Delivered high-quality front desk service by professionally greeting visitors, directing clients to appropriate departments, and handling over 50+ incoming calls daily.
• Maintained clean, organized, and professional reception area.
• Assisted HR with onboarding processes, employee documentation, and accurate record keeping.
• Provided administrative/secretarial support to General Manager, Contracting Managers and HR Manager.
• Maintained and organized both physical and electronic files, ensuring fast document retrieval and data confidentiality.
• Proficient in using Rezlive.com Extranet System, Frontend and Backend systems.
• Assigned to Contracting Department as Data Encoder and Contract Analyst.

Adidas - Under TASC Outsourcing

• Demonstrated Adidas products to clients, highlighting features and assisting in product selection.
• Arranged and organized new stock deliveries under the guidance of the Product Manager.
• Ensured the showroom remained clean, organized, and aligned with brand presentation standards.

Jumbo Electronics - Under TASC Outsourcing

• Sold Brother products including printers, ink cartridges, and accessories.
• Delivered excellent customer service while maintaining a professional and approachable attitude.
• Promoted product features and provided technical guidance.

3M - Under TASC Outsourcing

• Distributed 3M product samples, brochures, and promotional materials to generate sales leads.
• Replenished shelves and ensured consistent stock availability and display standards.
• Accurately recorded inventory transactions to maintain up-to-date stock data.