Summary
Overview
Work history
Education
Skills
Languages
Timeline
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VAMSHIDHAR NAKKA

VAMSHIDHAR NAKKA

Dubai,United Arab Emirates

Summary

Healthcare professional with strong expertise in inventory control, quality assurance, and regulatory compliance. Skilled in electronic health records management and employee training program development. Proven ability to lead process improvement initiatives and manage budgets effectively. Focused on enhancing operational efficiency and advancing healthcare standards through strategic innovation.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Healthcare operations manager

legacy healthcare ltd
Birmingham,, United kingdom
05.2022 - 06.2025
  • Directed daily operations for multispecialty clinic serving over 500 patients weekly.
  • Redesigned appointment and triage workflows, reducing patient wait times by 25%.
  • Implemented billing audits and insurer reconciliation, decreasing claim denials by 22%.
  • Supervised and trained 12 staff members, enhancing productivity scores by 30%.
  • Collaborated with insurers and vendors to generate annual revenue exceeding AED 700K.
  • Ensured 100% compliance with NHS/CQC audits, equivalent to DHA/JCI standards.
  • Resolved 95% of patient complaints within 48 hours, boosting satisfaction scores by 18%.

Clinic operations excutive

Agency Central pvt ltd
Coventry, United Kingdom
10.2021 - 03.2022
  • Coordinated registration, scheduling, and billing for over 200 daily outpatient visits.
  • Increased patient retention by 20% through structured follow-ups and aftercare.
  • Enhanced billing accuracy by 15% via standardised claim documentation.
  • Reduced insurance claim denials by 25% through strengthened verification processes.

Education

Master of Science - Global healthcare management

Coventry university
United kingdom
09.2020 - 09.2021

Bachelor of Pharmacy - Pharmacy

JNTU
India
02.2014 - 08.2018

Skills

  • Inventory control
  • Patient-Centric approach
  • Quality assurance oversight
  • Employee training programme development
  • Medical compliance knowledge
  • Budget development and oversight
  • Healthcare regulatory compliance
  • Process improvement initiative
  • Electronic health records

Languages

English
Fluent
Hindi
Fluent
Telugu
Fluent
Arabic
Beginner
Polish
Intermediate
Malayalam
Intermediate

Timeline

Healthcare operations manager

legacy healthcare ltd
05.2022 - 06.2025

Clinic operations excutive

Agency Central pvt ltd
10.2021 - 03.2022

Master of Science - Global healthcare management

Coventry university
09.2020 - 09.2021

Bachelor of Pharmacy - Pharmacy

JNTU
02.2014 - 08.2018

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VAMSHIDHAR NAKKA