VAMSY KRISHNA
Dubai
Summary
Accomplished professional with expertise in account management and client relationship management, leveraging skills in negotiation, closing, and strategic selling to drive business growth. Proficient in CRM systems such as Zoho, with a strong ability to manage sales pipelines and forecast effectively. Demonstrates excellent verbal and written communication, active listening, and presentation skills to deliver compelling sales presentations and product demonstrations. Skilled in data analysis and reporting, with technical proficiency in Azure, AWS, Python, Linux, Docker, Kubernetes, Jenkins, Grafana & Prometheus. Committed to enhancing client satisfaction through strategic email marketing initiatives while pursuing opportunities for career advancement in technology-driven environments.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Devops Engineer
Extarc Software Solutions
Hyderabad, Telangana, India
12.2020 - 09.2024
- Designed and implemented highly available and scalable infrastructure on Azure (or AWS/GCP)
- Automated provisioning of resources using Terraform and ARM Templates
- Developed CI/CD pipelines using Azure DevOps, Jenkins, and GitLab CI to enable automated build, testing, and deployment
- Integrated unit tests, functional tests, and security checks into CI/CD workflow
- Deployed and managed containerized applications using Docker and orchestrated them with Kubernetes (AKS/EKS)
- Built and managed Helm charts for consistent deployments
- Set up monitoring dashboards using Prometheus, Grafana, and Azure Monitor
- Configured alerting mechanisms for system health and SLA adherence
- Implemented secure DevOps practices, including secrets management using Azure Key Vault
Junior Devops Engineer
Grepthor Software Solutions
Hyderabad, Telanagana, India
03.2019 - 09.2020
- Developed, maintain, and improve continuous integration/continuous deployment (CI/CD) pipelines to facilitate faster and more reliable delivery of software updates for Delta Dental's internal and customer-facing applications
- Implemented IaC using tools like Terraform, CloudFormation, or Ansible to automate the provisioning, configuration, and management of the infrastructure for systems, ensuring scalability and reliability
- Build, implement, and manage Continuous Integration (CI) and Continuous Deployment (CD) pipelines using Jenkins, GitLab CI, CircleCI, or other relevant tools to automate the process of code integration, testing, and deployment to production
- Implemented auto-scaling mechanisms based on traffic and demand patterns of insurance applications, ensuring it remain responsive even during high-demand periods
- Oversee use of version control tools Git to ensure code is well-managed and consistent across various teams, enhancing collaboration and reducing integration issues
- Set up and maintain monitoring using Prometheus, Grafana, to track performance of applications, servers, and cloud infrastructure
- This ensures that any potential issues are detected early and resolved quickly
Sales Associate
Kotak Mahindra Life Insurance Company Limited
Hyderabad, Telanagana, India
07.2015 - 01.2019
- Managed a portfolio of clients, fostering strong relationships and ensuring high levels of customer satisfaction
- Conducted compelling product demonstrations and presentations to prospective clients, highlighting key features and benefits
- Collaborated with marketing and product development teams to provide customer feedback and contribute to product improvements
- Utilized CRM software to track sales progress and optimize customer interactions
- Assisted in lead generation and cold calling, contributing to increase in sales
- Handled customer inquiries and resolved issues to enhance customer satisfaction
- Supported senior executives in closing high-value deals and managing key accounts
- Conducted market research to identify potential clients and expand the customer base
- Increased customer satisfaction by providing exceptional service.
- Prepared daily sales reports for managerial review and feedback.
- Demonstrated products effectively, resulting in increased interest and sales.
- Resolved customer complaints promptly, improving customer retention rates.
- Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
- Conducted market research identifying emerging consumer trends.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained knowledge of products and features to provide recommendations to customers.
- Built lasting relationships with clients through customer service interactions.
Education
Bachelor of Engineering - Electronics and Communication Engineering
JNTU Hyderabad Univesity, Affiliated College
Nizamabad, Telangana, India 06.2011 - 06.2015
Skills
- Client Relationship Management
- Negotiation & Closing
- Sales Presentations
- Collaborative approach
- Sales Forecasting
- Strategic Selling
- Excellent verbal and written communication
- Active Listening
- Presentation Skills
- Data Analysis & Reporting
- Product Demonstration & Presentation
- Email Marketing
- Azure
- Aws
- Python
- Linux
- Grafana & Prometheus
- Docker
- Kubernetes
- Jenkins
Languages
English
Fluent
Hindi
Fluent
Telugu
Native
Accomplishments
● Involved in presenting 2 POC’s (Proof of concepts) to the client.
● Received client appreciation for my work as an associate test engineer.
● Handled the project from offshore single handedly.
Timeline
Devops Engineer
Extarc Software Solutions
12.2020 - 09.2024
Junior Devops Engineer
Grepthor Software Solutions
03.2019 - 09.2020
Sales Associate
Kotak Mahindra Life Insurance Company Limited
07.2015 - 01.2019
Bachelor of Engineering - Electronics and Communication Engineering
JNTU Hyderabad Univesity, Affiliated College
06.2011 - 06.2015
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