Vandana Pandey

Won multiple Accolades for contributing high value deals to team and Best Sales Champion awards in Enterprise team.

• Part of the Dubai enterprise team and handling large enterprise customers for the organization.
• Responsible for the acquisition of profitable revenue while managing an assigned base of accounts to deliver against sales targets.
• Develop and manage a sales strategy to grow the client base from multiple business domains including Retail, Manufacturing, Construction & Real Estate market segment from pre to post-sales.
• Understanding clients business, market needs and the competitive environment.
• Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
• Generate business leads to achieve short and long term sales, revenue and profit growth.
• Lead through the qualification process, solution development, proposal development and contract negotiations.
• Work in collaboration with other teams within the organization like Marketing, Support, Billing, Collections and others – for business success
• Building Customer Loyalty through coordination with Cross Functional team’s
• Specializing in solution selling of data, voice, IP and cloud services, which includes SD-WAN, Office365, Azure, Microsoft Telephony & Collaboration.
• Manage a portfolio of Strategic Tier 1 and Tier 2 accounts within the Enterprise division, which generates an annual revenue of roughly 22 Million AED.
• Achieved Best in class rating for 2 consecutive years17/18 -18/19 FY performance review.

• Proactively assesses, clarifies and validates customer needs on an ongoing basis
• Informed customers of promotions to increase sales productivity and volume.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
• Establishes productive, professional relationships with key personnel in assigned customer accounts
• Manage execution of Etisalat agreements / contracts and perform visual audits of accounts, correct compliance issues, identify new sales opportunities
• Maintains high customer satisfaction ratings that meet company
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Consistently achieved top ranking in revenue and profit growth.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Built diverse and consistent sales portfolio.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

• Revenue enhancement and maximum valet share of business, Strategic planning and partnerships,
• Competitive market analysis, planning product growth opportunities within big- ticket corporate accounts, relationship building and market trend analysis
• Directly responsible for Revenue enhancement and growth Implementation & execute plans to target prospect clients & competition accounts by offering wired line/less and Value Added solutions
• Mentoring and managing a team of Sales executives to target Top Corporate Accounts and tap new venture coming up in service vertical
• Build on "preferred" relationship status to increase stickiness in these accounts
• Responsible for brand awareness thorough promotional activities like road-shows, presentations, designing product information pamphlets to showcase Telecommunication service details and live product promotions to enhance sales and valet share from large corporate
• Daily monitoring usage pulse traffic, implement churn strategy directly impacting revenue growth
• Providing critical competitive information and also service, pricing feedback from the market
• Assisting in the forward business and the planning the strategies
• Updating and synchronizing CRM/MIS on a daily basis
• Services: International Bridging Solutions, SIP Trunk, Video Bridge, Audio conferencing, Toll Free,
• Voice over IP, SMS Gateway, Wireless solutions, and Wire line solutions
• Efficiently resolved sales, service and account issues to maximize customer satisfaction.

• Complete ownership of business development for Propagate Telstra’s Network Access Services in India.
• Product & Service scope included: Direct & Shared Internet Access, MPLS Virtual Private Networks, VOIP Services & IPLC and NPLC Services.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• End-to-end Management of Enterprise Customers involving in-depth analysis of their IT Spend, Mapping Cross-functional Behavior, Buying Trends, Customer’s Network Expansion, Sales of the above stated Products and Services, Implementation & Provisioning, Billing and Collection to be part of the Profile.
• Meet & exceed revenue targets by way of creating tailor made solutions to high-end clients,
• Industry Vertical Solutions and Application-specific solutions, Customer-centric Solutions
• Structured Concept sales in various segments and providing Customized Solutions
• Responsible for Target Closure as per the revenue model of the Company.
• Resolving after Sales Issues and ensure complete customer satisfaction.
• Job also demands co-ordination with internal departments like Technical, Commercial, CustomerCare, Program Management, and Service Management & Liasioning.
• Negotiated and closed long-term agreements with new clients in assigned territory.