MS Word, Publisher, Excel
Van Dunem TOGUEM FONGUE
BARISTA
Dubai
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
1
1
year of post-secondary education
1
1
Certification
Work History
Barista
Mitts & Trays restaurant and caffee
Dubai
11.2022 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Helped management keep adequate supply on hand by notifying of shortages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
Government High School WALYA 2
TCHAD 09.2012 - 06.2013
Skills
Beverage preparation
Software
Certification
[Basic Food Safety-Food Service Training], [GEMS Quality Consultants]
Additional Information
Emirates ID: 784-1991-4506314-7
Expiry date: 06/06/2024
Timeline
Barista
Mitts & Trays restaurant and caffee
11.2022 - Current
[Basic Food Safety-Food Service Training], [GEMS Quality Consultants]
07-2022
High School Diploma -
Government High School WALYA 2
09.2012 - 06.2013
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