VANESSA ARHIN BAAWA
Dubai,UAE
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Waitress
Starbite Restaurant
Accra, Ghana
03.2022 - 10.2024
- Collaborating with kitchen staff to ensure order accuracy.
- Handling cash transactions accurately, ensured balanced till at end of shift.
- Improving customer satisfaction by providing efficient and friendly service.
- Ensuring compliance with health regulations through effective cleaning practices in the dining area.
- Utilizing professional communication skills to resolve customer complaints.
- Warmly greeting guests upon arrival to create welcoming atmosphere.
- Arranging tables and set up linens and silverware in preparation for guests.
- Listening to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Education
High School Diploma - General Arts
Kade Senior High School
Ghana 09.2019 - 09.2021
Skills
- English fluency
- Patience and composure
- Hospitality-Focused mindset
- Cash handling
- Verbal communication
- Table clearing
- Food hygiene protocol
- Strong communication
Languages
English
Fluent
Timeline
Waitress
Starbite Restaurant
03.2022 - 10.2024
High School Diploma - General Arts
Kade Senior High School
09.2019 - 09.2021
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