Vanessa P. Sanchez
Dubai,UAE
Summary
Detail-oriented professional with expertise in bookkeeping, accounts receivable, and claims processing. Strong knowledge of medical billing software and electronic health records management, with a solid understanding of insurance regulations. Proven track record of providing exceptional customer service and improving operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Medical Accounts Receivable Specialist
Fellow Health Partners Medical Billing Services LLC
Dubai, UAE
09.2024 - 09.2025
- Managed the complete medical claims lifecycle, from patient eligibility verification and processing to denial management and follow-up, ensuring the strict confidentiality of all patient information in compliance with privacy regulations.
- Proactively resolved complex claim denials, analyzing Explanation of Benefits (EOBs) and medical records to submit highly effective appeals that consistently meet performance targets and maximize revenue.
- Collaborated with cross-functional teams, including A/R managers and finance, to investigate and rectify systemic billing errors, resulting in a more efficient and accurate revenue cycle.
- Investigated and resolved account discrepancies and outstanding patient balances by directly engaging with insurance carriers through phone calls and online portals.
- Mentored and trained new hires on all company procedures and systems while consistently maintaining a high Quality Assurance (QA) score, demonstrating rapid proficiency and strong leadership skills.
Intern, Securities and Exchange Commission
Philippine Government
Baguio City, Philippines
07.2023 - 10.2023
- Registered new client accounts and handled high-volume transactions, ensuring strict confidentiality of sensitive client information and maintaining error-free records.
- Resolved complex account issues by investigating overdue penalties, registration payments, and processing fees, successfully facilitating recovery of these payments while maintaining professional client relations.
- Managed high volume of client inquiries and complaints, professionally responding to both routine and emergency situations and directing calls to appropriate staff for timely resolution.
- Proofread and processed high volume of client documents and paperwork, creating efficient filing system to streamline document retrieval and improve overall administrative efficiency.
- Served as primary point of contact for clients, assisting with questions and requests while directing inquiries and taking messages for unavailable colleagues.
Trainee, National Certificate III in Bookkeeping
Technical Education & Skills Development Authority
Dagupan City, Philippines
05.2023 - 06.2023
- Managed and processed various accounting transactions and updated financial records, ensuring all business and client accounts were current and accurate.
- Developed and produced key financial statements, including balance sheets, income statements, and cash flow statements, and used this data to create essential financial reports.
- Passed National Assessment with 97% rating, demonstrating high level of competency and proficiency in bookkeeping principles and practices.
- Systematically recorded all financial transactions with high degree of accuracy and precision, guaranteeing integrity and reliability of all financial data.
- Interpreted financial reports and forecasts and collaborated with supervisors to gain understanding of how data is used for business decisions.
Education
High School Diploma -
Doyong-Malabago National High School
Philippines 06.2014 - 04.2018
High School Diploma - Accountancy, Business, and Management
Calasiao Comprehensive National High School
/2018 - /2020
Bachelor of Science - Bachelor of Science in Management Accounting
University of Pangasinan
/2020 - /2024
Skills
- Bookkeeping and Accounts Receivable
- Tech-savvy
- Multitasking
- Microsoft Office and Microsoft Excel
- Empathetic Customer Service
- Payment Tracking
- Claims Processing
- Proficiency in Electronic Health Records
- Knowledge of Insurance Regulations
- Medical Billing Software Proficiency
Languages
English
Advanced
Filipino
Native
Certification
- Civil Service Commission Examination (Professional Level) 2023
- Certified Accounting Technician Level 1 Passer: Certified Bookkeeper (2023)
- Certified Accounting Technician Level 2 Passer: Registered Cost Accountant (2023)
- National Certificate III Bookkeeping Passer (2023)
Timeline
Medical Accounts Receivable Specialist
Fellow Health Partners Medical Billing Services LLC
09.2024 - 09.2025
Intern, Securities and Exchange Commission
Philippine Government
07.2023 - 10.2023
Trainee, National Certificate III in Bookkeeping
Technical Education & Skills Development Authority
05.2023 - 06.2023
High School Diploma -
Doyong-Malabago National High School
06.2014 - 04.2018
High School Diploma - Accountancy, Business, and Management
Calasiao Comprehensive National High School
/2018 - /2020
Bachelor of Science - Bachelor of Science in Management Accounting
University of Pangasinan
/2020 - /2024