Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Vanessa P. Sanchez

Vanessa P. Sanchez

Dubai,UAE

Summary

Detail-oriented professional with expertise in bookkeeping, accounts receivable, and claims processing. Strong knowledge of medical billing software and electronic health records management, with a solid understanding of insurance regulations. Proven track record of providing exceptional customer service and improving operational efficiency in fast-paced environments.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Medical Accounts Receivable Specialist

Fellow Health Partners Medical Billing Services LLC
Dubai, UAE
09.2024 - 09.2025
  • Managed the complete medical claims lifecycle, from patient eligibility verification and processing to denial management and follow-up, ensuring the strict confidentiality of all patient information in compliance with privacy regulations.
  • Proactively resolved complex claim denials, analyzing Explanation of Benefits (EOBs) and medical records to submit highly effective appeals that consistently meet performance targets and maximize revenue.
  • Collaborated with cross-functional teams, including A/R managers and finance, to investigate and rectify systemic billing errors, resulting in a more efficient and accurate revenue cycle.
  • Investigated and resolved account discrepancies and outstanding patient balances by directly engaging with insurance carriers through phone calls and online portals.
  • Mentored and trained new hires on all company procedures and systems while consistently maintaining a high Quality Assurance (QA) score, demonstrating rapid proficiency and strong leadership skills.

Intern, Securities and Exchange Commission

Philippine Government
Baguio City, Philippines
07.2023 - 10.2023
  • Registered new client accounts and handled high-volume transactions, ensuring strict confidentiality of sensitive client information and maintaining error-free records.
  • Resolved complex account issues by investigating overdue penalties, registration payments, and processing fees, successfully facilitating recovery of these payments while maintaining professional client relations.
  • Managed high volume of client inquiries and complaints, professionally responding to both routine and emergency situations and directing calls to appropriate staff for timely resolution.
  • Proofread and processed high volume of client documents and paperwork, creating efficient filing system to streamline document retrieval and improve overall administrative efficiency.
  • Served as primary point of contact for clients, assisting with questions and requests while directing inquiries and taking messages for unavailable colleagues.

Trainee, National Certificate III in Bookkeeping

Technical Education & Skills Development Authority
Dagupan City, Philippines
05.2023 - 06.2023
  • Managed and processed various accounting transactions and updated financial records, ensuring all business and client accounts were current and accurate.
  • Developed and produced key financial statements, including balance sheets, income statements, and cash flow statements, and used this data to create essential financial reports.
  • Passed National Assessment with 97% rating, demonstrating high level of competency and proficiency in bookkeeping principles and practices.
  • Systematically recorded all financial transactions with high degree of accuracy and precision, guaranteeing integrity and reliability of all financial data.
  • Interpreted financial reports and forecasts and collaborated with supervisors to gain understanding of how data is used for business decisions.

Education

High School Diploma -

Doyong-Malabago National High School
Philippines
06.2014 - 04.2018

High School Diploma - Accountancy, Business, and Management

Calasiao Comprehensive National High School
/2018 - /2020

Bachelor of Science - Bachelor of Science in Management Accounting

University of Pangasinan
/2020 - /2024

Skills

  • Bookkeeping and Accounts Receivable
  • Tech-savvy
  • Multitasking
  • Microsoft Office and Microsoft Excel
  • Empathetic Customer Service
  • Payment Tracking
  • Claims Processing
  • Proficiency in Electronic Health Records
  • Knowledge of Insurance Regulations
  • Medical Billing Software Proficiency

Languages

English
Advanced
Filipino
Native

Certification

  • Civil Service Commission Examination (Professional Level) 2023
  • Certified Accounting Technician Level 1 Passer: Certified Bookkeeper (2023)
  • Certified Accounting Technician Level 2 Passer: Registered Cost Accountant (2023)
  • National Certificate III Bookkeeping Passer (2023)

Timeline

Medical Accounts Receivable Specialist

Fellow Health Partners Medical Billing Services LLC
09.2024 - 09.2025

Intern, Securities and Exchange Commission

Philippine Government
07.2023 - 10.2023

Trainee, National Certificate III in Bookkeeping

Technical Education & Skills Development Authority
05.2023 - 06.2023

High School Diploma -

Doyong-Malabago National High School
06.2014 - 04.2018

High School Diploma - Accountancy, Business, and Management

Calasiao Comprehensive National High School
/2018 - /2020

Bachelor of Science - Bachelor of Science in Management Accounting

University of Pangasinan
/2020 - /2024
Vanessa P. Sanchez