Vannesa Erazo
Dubai
Summary
Motivated and reliable professional currently working as an assistant manager in Dubai, with strong experience in deli operations , supermarket work, and administration. Fully willing to relocate and start in entry-level roles such as warehouse operative, factory worker, or food packaging assistant. Physically fit, fast learner, and committed to safety, quality, and teamwork. Ready for immediate relocation and long-term employment.
Overview
1
1
Language
1
1
Certification
18
18
years of professional experience
Work History
Fresh Food / Assistant Manager
Spinneys Dubai LLC
Dubai
05.2018 - Current
- Supervise daily store operations including fresh food, and grocery sections.
- Support stock managemen, inventory checks, and product rotation.
- Assist with staff scheduling, training, and performance monitorin.
- Ensure compliance with food safety and hygiene standards.
- Handle customer queries, complaints, and service recovery.
- Coordinate with suppliers and delivery teams for stock replenishment.
- Maintain high standards of cleanliness, quality, and store presentation.
Deli Supervisor
Waitrose and Partners
Dubai
02.2012 - 01.2018
- Enforced serving standards to ensure a consistent, high-quality environment that enhanced customer satisfaction.
- Monitored sales performance, analysing growth, wastage, and shrinkage to identify improvement opportunities.
- Attended to customer queries and complaints in a professional and helpful manner.
- Served customers of diverse nationalities, demonstrating cultural awareness in service delivery.
Deli Assistant / Retail Associate
Waitrose and Partners
Dubai
12.2010 - 02.2012
- Prepared fresh food items, handled slicing, packaging, and portioning.
- Maintained deli counter hygiene and followed food safety procedures.
- Assisted with stock rotatio, labelling, and expiry checks.
- Provide customer service and product recommendations.
Administration Clerk
Waitrose and Partners
Dubai
10.2008 - 12.2010
- Provided administrative and clerical support to management, streamlining processes like mailing, scanning, faxing, and copying.
- Executed diverse clerical tasks to assist with daily office functions. to support daily office operations.
- Effectively managed incoming and outgoing mail on a daily basis, ensuring prompt responses and filing for maximum office efficiency.
- Managed office supply inventory, performing stock take duties and ordering additional supplies daily to meet staff needs.
Education
Computer Design and Programming - Computer Programming
AMA Computer Learning Center
Surigao, Philippines03-2005
Bachelor of Science - Philosophy (undergraduate)
Saint Paul University
Surigao, Philippines03-2001
Skills
- Food safety compliance
- Sales optimisation
- Sales strategies
- Visual merchandising
- Work scheduling
- Complaint management
- Cash management
Certification
- New Managers Development Program, Stellenbosch Business School Executive Development, 2025-07-01
- Future Leaders Excellence Programme - Emerging Leaders Platform for Connected Leadership, 2022-12-01
- Person in Charge, Highfield International, 2025-05-01
- Emergency First Aid at Work, Highfield Qualifications, 2024-06-01
Languages
English
Timeline
Fresh Food / Assistant Manager
Spinneys Dubai LLC
05.2018 - Current
Deli Supervisor
Waitrose and Partners
02.2012 - 01.2018
Deli Assistant / Retail Associate
Waitrose and Partners
12.2010 - 02.2012
Administration Clerk
Waitrose and Partners
10.2008 - 12.2010
Computer Design and Programming - Computer Programming
AMA Computer Learning Center
Bachelor of Science - Philosophy (undergraduate)
Saint Paul University