Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Declaration
Work Availability
Timeline
Hi, I’m

Vasanth Kumar

Bangalore,India
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Vasanth Kumar

Summary

aspire to work in a challenging environment that would lead to the fulfillment of both corporate and personal goals.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Thorough customer service professional with multitasking and time management abilities to handle the demands of a busy contact center environment. Confident in independently resolving customer problems. Takes on challenging new roles harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

5
years of professional experience
5
years of post-secondary education

Work History

Imperium gaming technologies LLC
Dubai, Dubai

Payment Executive, Customer support executive and Agents pullback executive
08.2023 - 02.2024

Job overview

  • Trained staff in best practices, policies, and processes to enable optimal performance.
  • Worked flexibly to meet changing department needs for responsive, adaptive support.
  • Guaranteed client satisfaction, consulting with QA to verify company standards were met.
  • Built and maintained customer trust by maintaining ongoing communications until resolution.

Powerline Technologies LLC
Dubai, UAE

Customer Support Executive
04.2023 - 08.2023

Job overview

  • Resolved complaints with proactive problem-solving and analysis.
  • We delivered exceptional service through proactive problem-solving and tailored product offerings.

Inversa solutions PVT LTD
Dubai, UAE

Tele sales executive
06.2022 - 03.2023

Job overview

  • Managed business pipelines efficiently, nurturing leads and recording communications.
  • Maintained quality compliance by keeping detailed records of prospects and active client communications.

Town Essential PVT LTD
Bangalore, India

Logistic Supervisor
01.2020 - 06.2022

Job overview

  • Train staff on efficient material handling, cutting shipping time
  • Ensured customer satisfaction by verifying the accuracy of shipments, and ensuring correct labeling, weight, and pricing.
  • Generated different reports for performance review and analysis.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Advised on transport types, routes and schedules to improve operational efficiency.

Beemed Pharma Solutions PVT LTD

QC Incharge
09.2019 - 01.2020

Amazon distributors PVT LTD

Logistic officer
01.2019 - 09.2019

Education

I R Polytechnic
, INDIA

Diploma from Mechanical Engg.
05.2010 - 04.2014

Karnataka Secondary Education Board
, INDIA

SSLC from secondary schooling level
04.2009 - 03.2010

Skills

  • Work involvement
  • Good team worker
  • Self-confidence
  • Excellent communicator
  • Team player
  • Dedicated work ethic
  • MS-Word
  • MS-Excel
  • MS-PowerPoint
  • Stock and inventory oversight

Languages

English
Upper intermediate
Kannada
Native
Hindi
Intermediate

Personal Information

  • Father's Name: Shivakumar.G
  • Date of birth: 09/11/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Declaration

I consider myself familiar with above mentioned information and also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

Availability
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friday
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morning
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Timeline

Payment Executive, Customer support executive and Agents pullback executive

Imperium gaming technologies LLC
08.2023 - 02.2024

Customer Support Executive

Powerline Technologies LLC
04.2023 - 08.2023

Tele sales executive

Inversa solutions PVT LTD
06.2022 - 03.2023

Logistic Supervisor

Town Essential PVT LTD
01.2020 - 06.2022

QC Incharge

Beemed Pharma Solutions PVT LTD
09.2019 - 01.2020

Logistic officer

Amazon distributors PVT LTD
01.2019 - 09.2019

I R Polytechnic

Diploma from Mechanical Engg.
05.2010 - 04.2014

Karnataka Secondary Education Board

SSLC from secondary schooling level
04.2009 - 03.2010
Vasanth Kumar