Hi, I’m
Vasanth Kumar
Bangalore,India
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
aspire to work in a challenging environment that would lead to the fulfillment of both corporate and personal goals.
Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Thorough customer service professional with multitasking and time management abilities to handle the demands of a busy contact center environment. Confident in independently resolving customer problems. Takes on challenging new roles harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
years of professional experience
5
years of post-secondary education
Work History
Imperium gaming technologies LLC, Dubai, Dubai
Payment Executive, Customer support executive and Agents pullback executive
2023.08 - 2024.02 (6 months)
Job overview
- Trained staff in best practices, policies, and processes to enable optimal performance.
- Worked flexibly to meet changing department needs for responsive, adaptive support.
- Guaranteed client satisfaction, consulting with QA to verify company standards were met.
- Built and maintained customer trust by maintaining ongoing communications until resolution.
Powerline Technologies LLC, Dubai, UAE
Customer Support Executive
2023.04 - 2023.08 (4 months)
Job overview
- Resolved complaints with proactive problem-solving and analysis.
- We delivered exceptional service through proactive problem-solving and tailored product offerings.
Inversa solutions PVT LTD, Dubai, UAE
Tele sales executive
2022.06 - 2023.03 (9 months)
Job overview
- Managed business pipelines efficiently, nurturing leads and recording communications.
- Maintained quality compliance by keeping detailed records of prospects and active client communications.
Town Essential PVT LTD, Bangalore, India
Logistic Supervisor
2020.01 - 2022.06 (2 years & 5 months)
Job overview
- Train staff on efficient material handling, cutting shipping time
- Ensured customer satisfaction by verifying the accuracy of shipments, and ensuring correct labeling, weight, and pricing.
- Generated different reports for performance review and analysis.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Advised on transport types, routes and schedules to improve operational efficiency.
Beemed Pharma Solutions PVT LTD
QC Incharge
2019.09 - 2020.01 (4 months)
Amazon distributors PVT LTD
Logistic officer
2019.01 - 2019.09 (8 months)
Education
I R Polytechnic , INDIA
Diploma from Mechanical Engg.
2010.05 - 2014.04 (3 years & 11 months)
Karnataka Secondary Education Board , INDIA
SSLC from secondary schooling level
2009.04 - 2010.03 (11 months)
Skills
- Work involvement
- Good team worker
- Self-confidence
- Excellent communicator
- Team player
- Dedicated work ethic
- MS-Word
- MS-Excel
- MS-PowerPoint
- Stock and inventory oversight
Languages
English
Upper intermediate
Kannada
Native
Hindi
Intermediate
Personal Information
- Father's Name: Shivakumar.G
- Date of birth: 09/11/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Declaration
I consider myself familiar with above mentioned information and also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Payment Executive, Customer support executive and Agents pullback executive
Imperium gaming technologies LLC
2023.08 - 2024.02 (6 months)
Customer Support Executive
Powerline Technologies LLC
2023.04 - 2023.08 (4 months)
Tele sales executive
Inversa solutions PVT LTD
2022.06 - 2023.03 (9 months)
Logistic Supervisor
Town Essential PVT LTD
2020.01 - 2022.06 (2 years & 5 months)
QC Incharge
Beemed Pharma Solutions PVT LTD
2019.09 - 2020.01 (4 months)
Logistic officer
Amazon distributors PVT LTD
2019.01 - 2019.09 (8 months)
I R Polytechnic
Diploma from Mechanical Engg.
2010.05 - 2014.04 (3 years & 11 months)
Karnataka Secondary Education Board
SSLC from secondary schooling level
2009.04 - 2010.03 (11 months)
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