Veera Sathish Sekarapandian
Dubai,UAE
Summary
Accomplished professional with expertise in quality control, inventory management, and employee scheduling. Proficient in supplier negotiation and inventory software, with strong product knowledge and floor plan design skills. Demonstrated leadership in employee training and F&B team supervision, ensuring exceptional service for VIP guests. Holds a Food Hygiene Certificate, reflecting a commitment to food sanitation standards and operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Kitchen cum Floor Supervisor
PSK Restaurant L.L.C.
Dubai, UAE
03.2024 - Current
- Executed promotional strategies at store level, improving product visibility.
- Led team meetings for clearer communication and task delegation.
- Conducted training for better customer service results.
- Supervised floor operations to ensure smooth workflow and minimal disruption.
- Liaised between management and staff for better transparency and trust-building.
- Handled customer complaints, leading to higher satisfaction levels.
- Supervised service delivery, promptly responding to guests in need of service, earning 80% positive guest feedback.
- Fostered a collaborative environment, improving overall productivity.
- Maintained company standards with regular quality checks.
- Trained team to upsell products and navigate POS systems.
- Cashed up tills and counted takings to balance books at business close.
Kitchen cum Floor Supervisor
MDK Hospitality PVT LTD
Chennai & Bengaluru, India
06.2021 - 01.2024
- Coordinated staff shifts for optimal coverage during peak hours.
- Executed promotional strategies at store level, improving product visibility.
- Implemented new procedures, increasing operational efficiency.
- Enhanced operational efficiency whilst reducing wastage by implementing lean strategies in stock management.
- Enforced health and safety regulations strictly; maintained a safe working environment for employees.
- Collaborated closely with other departments, worked towards common organisational goals.
- Coordinated with procurement team, ensured timely replenishment of inventory levels.
Sr.Captain
Brother Barley Brewing Company
Banglore, India
04.2019 - 04.2021
- Working as a Sr.Captain in F&B Service.
- Trained junior officers, fostering a collaborative work environment on board the ship.
- Trained new crew members in safety protocols and established processes to foster top performance.
- Inspected equipment regularly to maintain good working order.
- Managed highly stressful situations by following adequate procedures with level-headed approach.
Floor Incharge
Infinito Resto Lounge
Madurai, India
10.2015 - 09.2016
- Working as a Floor Incharge in F&B Service.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Waiter
Paradise Sun Hotel
Praslin
07.2013 - 06.2015
- Company Overview: (TSOGO Sun group South Africa)
- Working as a waiter in F&B Service.
- (TSOGO Sun group South Africa)
Jr.Guest Relation Ex.
SPI Cinemas
Chennai, India
03.2011 - 02.2013
- Worked as a Jr.Guest Relation Ex. In F &B Service.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
Captain
Poppy's Hotel
Tirupur, India
11.2009 - 02.2011
- Worked as a captain in F&B Service.
- Managed fuel consumption to ensure cost-effective voyages.
- Maintained strong leadership skills with effective delegation of responsibilities.
- Fostered a respectful work environment through fair treatment of all crew members.
- Conducted regular maintenance checks, ensuring ship's optimal condition.
- Trained first officers in operations and crew management.
Tr.Captain
Hotel K Stars
C.B.D.Belapur, India
03.2007 - 10.2009
- Worked as a Tr.Captain in F&B Service.
Senior Steward
Poppy's Hotel
Tirupur, India
12.2005 - 02.2007
- Worked as a Senior Steward in F&B Service.
Education
MBA - Finance
Madurai Kamaraja University
Madurai, Tamil NaduBSC - Hotel management and tourism technology
Madurai Kamaraja University
Madurai, Tamil NaduDiploma - Catering Technology & Catering technology
Madurai Community College
Madurai, Tamil NaduHigher Secondary School -
Syed Ammal Hr.Sec.School
Ramnad, Tamil NaduSkills
- Quality control understanding
- Inventory control knowledge
- Employee scheduling mastery
- Product knowledge expertise
- Inventory software utilisation
- Supplier negotiation proficiency
- Floor plan designing
- Leadership proficiency
- Employee training development
- Time management efficiency
- Food sanitation
- Food Hygiene Certificate
- VIP guest service
- F&B team supervision
Languages
English
Beginner
Hindi
Beginner
Tamil
Beginner
Malayalam
Beginner
Telugu
Fluent
Personal Information
- Passport Number: F 7596453
- Passport Date Of Issue: 11/11/11
- Passport Place Of Issue: Madurai
- Passport Expiry Date: 10/11/21
- Date of birth: 09/05/86
- Gender: Male
- Nationality: Indian
- Marital status: Married
Custom
I do here by declare that the above information is correct to the best of my knowledge and also aware that any information contained herein found to be incorrect I am liable for the disqualification.
Certification
Basic Food Safety & Hygiene - BFSH - UAE
Timeline
Kitchen cum Floor Supervisor
PSK Restaurant L.L.C.
03.2024 - Current
Kitchen cum Floor Supervisor
MDK Hospitality PVT LTD
06.2021 - 01.2024
Sr.Captain
Brother Barley Brewing Company
04.2019 - 04.2021
Floor Incharge
Infinito Resto Lounge
10.2015 - 09.2016
Waiter
Paradise Sun Hotel
07.2013 - 06.2015
Jr.Guest Relation Ex.
SPI Cinemas
03.2011 - 02.2013
Captain
Poppy's Hotel
11.2009 - 02.2011
Tr.Captain
Hotel K Stars
03.2007 - 10.2009
Senior Steward
Poppy's Hotel
12.2005 - 02.2007
BSC - Hotel management and tourism technology
Madurai Kamaraja University
Diploma - Catering Technology & Catering technology
Madurai Community College
MBA - Finance
Madurai Kamaraja University
Higher Secondary School -
Syed Ammal Hr.Sec.School
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