Velwin Peixoto

Work History

HR/ Admin

Club Mahindra Varca

Goa

11.2020 - 03.2022

Recruitment
Screening and shortlisting candidates as per organization requirement
Scheduling candidates interviews with manager
Manage and administered all pre-employment assessment to prospective candidate
Joining & Exit formalities
Assist candidates with their on boarding process
Induction and giving round of workplace
Organizing Employee engagement activities like Town Hall,
Tournaments, CSR activities
Providing guidance on employee relations and matter of corrective actions
Payroll & Attendance
Leave & Attendance management
Assisting employees & resolving work related issues such as leave of absence and dispute
Worked with customers to understand needs and provide excellent service.
Developed and maintained courteous and effective working relationships.
Worked flexible hours across night, weekend and holiday shifts.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Carried out day-to-day duties accurately and efficiently.
Resolved problems, improved operations and provided exceptional service.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Prepared variety of different written communications, reports and documents.
Conducted research, gathered information from multiple sources and presented results.
Created plans and communicated deadlines to complete projects on time.
Adhered to social distancing protocols and wore mask or face shield.
Demonstrated respect, friendliness and willingness to help wherever needed.
Exceeded goals through effective task prioritization and great work ethic.
Used Microsoft Word and other software tools to create documents and other communications.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned new skills and applied to daily tasks to improve efficiency and productivity.

Guest Representative

Travelsmith Adventure

Goa

01.2020 - 02.2020

Escorting guest with airport pickup and hotel check-in & check- out
Assisting cruise guest and taking tour feedback
Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Arranged for transportation to and from airport, train station and events for visitors.
Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
Identified issues, analyzed information and provided solutions to problems.
Worked with customers to understand needs and provide excellent service.
Collaborated with team members to achieve target results.
Maintained excellent attendance record, consistently arriving to work on time.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Prepared variety of different written communications, reports and documents.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Created plans and communicated deadlines to complete projects on time.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Managed team of employees, overseeing hiring, training and professional growth of employees.

Event Coordinator

Exotic Goa

Goa

04.2019 - 06.2019

Coordinating events like conference meetings, weddings and other ceremonies
Meeting customer requirements
Coordinated schedules and timelines for events.
Consulted with customers to determine objectives and requirements for events.
Arranged availability of audio-visual equipment, transportation and displays for various types of events.
Reviewed event bills to confirm accuracy and approve payment.
Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Communicated with catering, lighting and sound companies to obtain price quotes.
Managed event logistics and operations.
Coordinated florists, photographers and musicians during for events.

HR Intern

Club Mahindra Emerald Palms

Goa

04.2018 - 05.2018

Answered phone and performed clerical duties to assist human resources department.
Developed strong written and verbal communication skills.
Supported efforts to optimize employee engagement, diversity and inclusion.
Created and updated tracking spreadsheets using MS Excel.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Maintained relationships with personnel using strong collaboration and teamwork skills.
Completed human resource operational requirements by scheduling and assigning employees.
Worked with team to coordinate company events.

Summary

Overview

Work History

HR/ Admin

Guest Representative

Event Coordinator

HR Intern

Education

BBA - Business Administration -Travel & Tourism

Skills

Software

Certification

Interests

Work Availability

Timeline

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