VENKAT KIRAN KUMAR DONEPUDI
Dubai,United Arab Emirates
Summary
Experienced professional with knack for streamlining operations and enhancing guest satisfaction. Skilled in coordinating team efforts and resolving issues quickly, contributing to smooth and efficient workflow. Proven ability to develop and implement effective strategies that align with organizational goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Rooms Controller
Jumeirah Dar Al Masyaf
Dubai, United Arab Emirates
09.2025 - 12.2025
- Ensuring the special requests (e.g., connecting rooms, floor preferences, specific views) are met and handle the guest room changes efficiently while minimizing the operational impact.
- Coordinated room allocations to optimize guest satisfaction and operational efficiency.
- Monitored room inventory and provided timely updates to reflect changes in availability.
- Trained new staff members on procedures and policies to ensure consistency in service delivery.
Guest Services Executive
Jumeirah Dar Al Masyaf
Dubai, United Arab Emirates
04.2024 - 09.2025
- Streamlined check-in and check-out processes to enhance operational efficiency and guest satisfaction.
- Delivered exceptional guest experiences by promptly addressing inquiries and resolving concerns.
- Coordinated with various departments to ensure seamless service delivery throughout the guest's stay.
- Monitored guest feedback and collaborated with management to develop strategies for service improvement.
Executive Butler
Jumeirah Dar Al Masyaf
Dubai, United Arab Emirates
04.2023 - 04.2024
- Managing and distributing incoming guest mail and messages effectively.
- Managed daily operations to ensure seamless guest experiences and satisfaction.
- Developed tailored guest itineraries to enhance overall holiday experiences and activities.
- Cultivated relationships with guests to ensure personalized and memorable stays.
- Utilizing advanced upselling methods to drive superior room sales and highlight various hotel offerings.
Executive Butler (On Job Training)
Jumeirah Dar Al Masyaf
Dubai, United Arab Emirates
07.2022 - 02.2023
- Proactively anticipated and fulfilled Guests' expectations.
- Enhanced interactions with guests.
- Delivered remarkable hospitality creating indelible memories.
- Handling of the Cashier transactions, posting the charges and FOREX as per the procedure.
Waiter
Verdah Cafe & Restaurant
Vijayawada
11.2020 - 11.2021
- Executed order taking with precision.
- Managed dining setups.
- Executed daily coffee brewing operations and maintained clean workspaces.
Industrial Trainee
Park Hyatt
Chennai
03.2020 - 05.2020
- Gained familiarity with industry practices.
- Developed basic expertise in major segments of the field.
- Filled knowledge gaps by participating in meetings, workshops and team-building events to gain practical work experience.
- Adhered to and endorsed health and safety regulations.
Education
Bachelor of Science - Hotel & Hospitality Adminstration
Westin College of Hotel Management
Vijayawada, India /2019 - /2022
Higher Secondary Education
Sri Chaitanya Junior College
Guntur, India 06.2017 - 04.2019
Secondary Education
Oxford IT & E-Techno School
Guntur, India 06.2016 - 04.2017
Skills
- Operations management
- Executive communication
- Leadership proficiency
- Executive decision-making
- Team building and training
- Room allocation management
- Inventory control
- Guest experience optimization
- Adaptability
- Guest relations
Languages
Telugu: C2 Proficient
Proficient (C2)
Hindi: C2 Proficient
Proficient (C2)
English: C2 Proficient
Proficient (C2)
Hobbies and interests
Playing Cricket, Writing Scripts and acts
Accomplishments
Nominated as Best employee of the month award
Star performer in Fine Hotel And Resorts Audit
Timeline
Rooms Controller
Jumeirah Dar Al Masyaf
09.2025 - 12.2025
Guest Services Executive
Jumeirah Dar Al Masyaf
04.2024 - 09.2025
Executive Butler
Jumeirah Dar Al Masyaf
04.2023 - 04.2024
Executive Butler (On Job Training)
Jumeirah Dar Al Masyaf
07.2022 - 02.2023
Waiter
Verdah Cafe & Restaurant
11.2020 - 11.2021
Industrial Trainee
Park Hyatt
03.2020 - 05.2020
Higher Secondary Education
Sri Chaitanya Junior College
06.2017 - 04.2019
Secondary Education
Oxford IT & E-Techno School
06.2016 - 04.2017
Bachelor of Science - Hotel & Hospitality Adminstration
Westin College of Hotel Management
/2019 - /2022