Venkata Vijay Bhaskar Raju G
Abu Dhabi
Summary
A results-driven and accomplished SAP professional with over 12 years of extensive experience in Project Management, SAP SuccessFactors Solution Architecture, and Product Ownership. Demonstrated expertise in leading cross-functional, global teams and delivering scalable, cloud-based SAP HR solutions across both public and private sector organizations. Currently serving as a Senior SAP Specialist at the Ministry of Foreign Affairs – UAE, spearheading national HR digital transformation initiatives. Recognized for blending deep technical acumen with strategic business insight to enhance organizational performance, drive user adoption, and maximize value delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SAP-Expert
Ministry of Foreign Affairs – UAE
11.2023 - Current
- Leading enterprise-wide SAP SuccessFactors architecture and delivery for UAE government HR digitalization.
- Acting as Product Owner for all SAP SuccessFactors modules – maintaining backlogs, defining roadmap, and prioritizing business-critical features.
- Delivering end-to-end project management using SAP Activate and agile methodologies across Prepare to Deploy phases.
- Collaborating with federal entities to ensure regulatory compliance and scalability in SAP SuccessFactors configurations.
- Driving continuous improvement by integrating emerging SAP functionalities (e.g., Qualtrics, PMGM, Compensation).
- Providing thought leadership in cross-module integrations and stakeholder engagement.
- Mentoring teams and coordinating with vendors to ensure alignment with Ministry goals and timelines.
- Collaborating with other project managers, SuccessFactors module leads, configuration and development teams to design the best solution to the client
- Delivery of workable solution, with primary focus on SAP SuccessFactors modules, and integration with other SuccessFactors modules, to meet clients' business requirements
- Evaluating project solution constraints to find alternatives, alleviate risks, and propose solutions
- Keeping abreast of the latest SAP technologies and solutions
- Ability to define solution to meet customer requirement
- Establishing and maintaining good and effective relationships, including with clients, and working collaboratively with a diversity of stakeholder groups and individuals
- Provide leadership and mentoring
Manager - Projects
Cognizant
09.2022 - 11.2023
- Led multiple end-to-end SAP SuccessFactors implementations and post-go-live support across all SAP SF Modules.
- Oversaw project governance, solution design, and team leadership, ensuring quality and compliance through structured project controls.
- Guided clients in business process reengineering and cloud transformation using SuccessFactors.
- Conducted workshops, managed UAT cycles, and led change management to align stakeholders.
- Managed project delivery, including scope definition, resource planning, and process analysis.
- Maintained strong client relationships by offering tailored consulting and training.
- Promoted continuous improvement by incorporating SAP best practices and staying updated with product advancements.
SuccessFactors Advisory Consultant
IBM India Pvt. Ltd.
06.2021 - 08.2022
- Strategic Solution Design: Led strategic solution design initiatives, collaborating with clients to understand their HR needs and aligning them with SuccessFactors capabilities. Implemented innovative and customized solution designs for seamless configuration of Employee Central, Succession, Career & Development, LMS, and ECP modules, ensuring optimal alignment with clients' unique business requirements.
- Led and managed Teams: Oversaw and guided project teams in the successful execution of SAP SuccessFactors projects, including Employee Central (EC), Succession, Career & Development, Learning Management System (LMS), and Employee Central Payroll (ECP).
- Client Relationship Management: Built and nurtured strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific business needs. Offered expert consultation to clients on industry best practices, guiding them towards adopting effective HCM solutions.
- Data Migration and Integration: Led data migration efforts, ensuring the smooth transition of HR data into SuccessFactors, and seamlessly integrated the platform with other HR systems.
- Change Management and Support: Supported clients through change management processes, assisting with user adoption, and providing ongoing support to address inquiries and issues.
- Stakeholder Management: Delivered compelling presentations to stakeholders, showcasing project progress, achievements, and business impacts in a clear and persuasive manner.
- User Training and Adoption: Developed and delivered impactful training sessions for clients' HR teams, enabling them to effectively utilize SuccessFactors functionalities and features.
- Quality Assurance and Testing: Conducted thorough testing and quality assurance to validate system configurations and ensure smooth project go-lives. Designed and executed test plans, performed system testing, and coordinated user acceptance testing (UAT) to ensure the quality and accuracy of the implemented solution.
- Cross-functional Collaboration: Collaborated with cross-functional teams to configure and customize SuccessFactors solutions, aligning them with clients' unique processes and organizational needs.
- Continuous Learning and Innovation: Kept abreast of the latest updates and advancements in SuccessFactors, leveraging this knowledge to provide innovative and cutting-edge solutions to clients.
Senior SuccessFactors Consultant
NGA Human Resources, an Alight company
03.2018 - 06.2021
- Expert Solution Design and Configuration: Led solution design and configuration initiatives for Employee Central (EC), Succession, Career & Development, Learning Management System (LMS), and Employee Central Payroll (ECP) modules.
- Requirement Gathering & Analysis: Collaborated closely with clients to understand their unique HR processes and translated business requirements into effective SuccessFactors configurations.
- Seamless Implementation and Support: Played a key role in successful implementation projects, ensuring the seamless transition of HR processes into the SuccessFactors platform. Provided ongoing support to clients, addressing system inquiries, troubleshooting issues, and optimizing the use of SuccessFactors modules.
- Business Process Optimization: Conducted in-depth business process analysis to identify opportunities for optimization, streamlining HR workflows, and enhancing efficiency using SuccessFactors solutions.
- Quality Assurance and Testing: Ensured the quality and accuracy of implemented solutions by rigorously testing system configurations and functionalities.
- Collaborative Teamwork: Collaborated closely with cross-functional teams, including project managers, developers, and business analysts, to deliver cohesive and integrated solutions.
- Knowledge Sharing: Mentored junior consultants and shared expertise with the team, fostering a culture of learning and excellence.
Sr. Finops Analyst
Amazon
04.2017 - 03.2018
- Data Implementation and Integration: Led the implementation of employee data systems, ensuring seamless integration and accurate data migration into the designated platforms.
- Process Enhancement: Collaborated with cross-functional teams to analyze existing processes, identifying areas for improvement, and implementing streamlined workflows to enhance data management efficiency.
- Data Reporting and Analysis: Generated detailed reports and conducted data analysis to provide insights into employee data trends and patterns, supporting data-driven decision-making processes.
- Compliance and Governance: Ensured compliance with data privacy regulations and company policies, safeguarding sensitive employee information, and maintaining data confidentiality.
- User Training and Support: Provided training and support to end-users, enabling them to navigate employee data systems effectively and troubleshoot any data-related issues.
- System Maintenance and Troubleshooting: Managed system updates and maintenance, promptly addressing technical issues to minimize disruptions and optimize data processing.
- Process Documentation: Developed comprehensive documentation and standard operating procedures (SOPs) to facilitate knowledge sharing and ensure consistent data management practices.
- Continuous Improvement: Proactively sought opportunities to enhance data management practices, leveraging automation and technology to achieve higher levels of accuracy and efficiency in employee data handling.
Sr. Process Associate
ADP Pvt. Ltd.
03.2015 - 03.2017
- Client Support: Provided expert support to SuccessFactors clients, addressing their inquiries, troubleshooting issues, and offering timely solutions to ensure smooth system operations.
- Implementation Assistance: Collaborated with implementation teams to support the successful rollout of UK Payroll systems, including Freedom and IHCM applications.
- Data Migration and Validation: Assisted in data migration efforts, ensuring the accurate transfer of payroll data and conducting thorough validation to maintain data integrity.
- System Configuration: Helped configure and customize the Payroll systems to align with clients' specific requirements and industry standards.
- Process Improvement: Proactively identified areas for process improvement and recommended solutions to enhance payroll accuracy and efficiency.
- Compliance and Governance: Ensured compliance with UK payroll regulations and company policies, adhering to data privacy and security standards.
Quality Analyst
Sykes Business Solutions India Pvt. Ltd.
04.2014 - 12.2014
- Quality Assurance and Evaluation: Conducted rigorous quality assurance assessments, analyzing customer interactions and processes to ensure adherence to company standards and guidelines.
- Performance Metrics Analysis: Utilized performance metrics and KPIs to evaluate team members' performance, providing valuable feedback for continuous improvement.
- Process Compliance: Ensured compliance with company policies, procedures, and industry regulations, verifying that operational practices met the required quality benchmarks.
- Root Cause Analysis: Conducted thorough root cause analysis for quality deviations, identifying underlying issues and recommending corrective actions to mitigate future errors.
- Training and Development: Assisted in the development and delivery of training programs to enhance team members' skills and knowledge, fostering a culture of continuous learning.
- Quality Reporting: Prepared comprehensive quality reports and dashboards, presenting insights and trends to management for strategic decision-making.
Customer Care Chat Support Executive
Knoah Solutions
09.2012 - 03.2014
- Chat Support Management: Provided exceptional chat support to customers, addressing their inquiries, resolving issues, and delivering top-notch service.
- Customer Communication: Interacted with customers in a friendly and professional manner, ensuring a positive experience and building lasting relationships.
- Troubleshooting and Issue Resolution: Effectively identified and troubleshooted customer problems, offering prompt and accurate solutions to meet their needs.
- Product Knowledge: Demonstrated in-depth knowledge of products and services, providing detailed information and guidance to customers.
Education
B.Sc - Chemistry
Acharya Nagarjuna University
01.2009
Skills
- SAP Solution Architecture & Product Lifecycle Ownership
- Product Management
- Stakeholder Engagement & Portfolio Governance
- Integration Strategy & Cross-Module Design (EC, LMS, ONB, Compensation, Qualtrics, etc)
- SAP SuccessFactors Implementation and Support
- Enterprise Resource Planning
- Requirement Gathering Analysis
- Solution Design and Configuration
- Business Transformation
- Data Migration and Integration Management
- Business Process Improvement
- Performance Management
Certification
- SAP Success Factors Employee Central
- SAP Success Factors Learning Management System
- SAP Success Factors Employee Central Payroll
- SAP Success Factors Succession Management
LANGUAGES
English Full Professional Proficiency
Hindi Full Professional Proficiency
Telugu Full Professional Proficiency
KEY STRENGTHS
Project Management & Leadership
Proven ability to lead end-to-end SAP SuccessFactors projects, from planning and requirement gathering to configuration, testing, and go-live. Skilled in managing cross-functional teams and project stakeholders to ensure timely delivery and alignment with business goals. Experienced in playing multiple roles, including Project Manager, Team Lead, Senior Consultant, and Business Analyst, across diverse industries such as automotive, medical, pharmaceutical, petroleum, and process sectors.
SAP SuccessFactors Implementation & Support
Extensive hands-on experience in implementing and supporting SuccessFactors modules. Deep understanding of the full implementation lifecycle and post-go-live support across varied industry domains.
Solution Design & Configuration
Strong expertise in designing scalable SAP SuccessFactors solutions aligned with business needs. Skilled in configuring system components and staying up to date with the latest SuccessFactors enhancements to ensure optimal system performance and continuous improvement.
Data Migration & Integration
Led data migration initiatives into Employee Central, ensuring clean and accurate data transfer from legacy systems. Proficient in integration of SuccessFactors with other systems using standard tools and methodologies, optimizing data flow and system efficiency.
HCM Consulting & Best Practices
Delivered strategic HCM consulting to global clients, leveraging deep knowledge of industry best practices and SAP cloud capabilities. Guided organizations through seamless migration to SAP SuccessFactors, driving adoption and maximizing ROI on HCM investments.
Business Process Transformation
Expert in analyzing and reengineering HR processes to align with digital transformation goals. Helped organizations realize the full potential of SAP SuccessFactors by aligning cloud solutions with business objectives and operational requirements.
PERSONAL ATTRIBUTES
- Intellectual Curiosity
- Impeccable Analytical skills
- Unwavering Professionalism
- Resilience & Persistence
Timeline
SAP-Expert
Ministry of Foreign Affairs – UAE
11.2023 - Current
Manager - Projects
Cognizant
09.2022 - 11.2023
SuccessFactors Advisory Consultant
IBM India Pvt. Ltd.
06.2021 - 08.2022
Senior SuccessFactors Consultant
NGA Human Resources, an Alight company
03.2018 - 06.2021
Sr. Finops Analyst
Amazon
04.2017 - 03.2018
Sr. Process Associate
ADP Pvt. Ltd.
03.2015 - 03.2017
Quality Analyst
Sykes Business Solutions India Pvt. Ltd.
04.2014 - 12.2014
Customer Care Chat Support Executive
Knoah Solutions
09.2012 - 03.2014
B.Sc - Chemistry
Acharya Nagarjuna University
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