VENKATA SAI RAM KOPPARTHI
Dubai,United Arab Emirates
Summary
Driven CIPD Student Member and recent MA Human Resources Management graduate, eager to contribute strong academic background and diverse skillset to a dynamic UAE organization. Possess excellent communication, analytical, and organizational skills, coupled with a passion for learning, adaptability, and collaborative growth within a supportive team environment.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Waiter
BM Beach Resorts
RAS AL KHAIMAH, United Arab Emirates
2022.06 - 2023.07
- Consistently received positive feedback from guests on my service, with a 95% satisfaction rating on guest surveys
- Developed and implemented a personalized greeting strategy, leading to a 10% increase in guest engagement
- Streamlined food preparation process by introducing portion control methods, reducing food waste by 15%
- Utilized POS system to analyze sales data and identify top-selling items, resulting in a 5% increase in revenue for certain menu items
- Developed and delivered a training program for new staff on food safety procedures, reducing operational errors by 20%
- Effectively communicated dietary restrictions and allergies to kitchen staff, preventing guest complaints and ensuring positive dining experiences.
Intern
ITC Grand Bay
Visakhapatnam, India
2020.01 - 2020.04
- Assisted with food preparation and inventory management in the kitchen
- Stocked and replenished supplies in service areas
- Learned POS systems and processed guest orders and payments
- Prepared and arranged buffets, hors d'oeuvres, and other food displays
- Assisted with event setup and breakdown for banquets and special functions
- Participated in training sessions to learn about hotel operations, food safety, and guest service standards
- Attended team meetings and shadowed experienced staff members to gain knowledge and develop skills.
Education
Master's in Human Resource Management - Human Resources
De Montfort University
Dubai, United Arab Emirates 2023.08 -
Bachelor in Hotel Management -
Andhra University
2019.08 - 2022.07
Intermediate -
Board of Intermediate
IndiaSSC -
Board of Secondary School Education
IndiaSkills
- Recruitment and Sourcing
- Employee Relations
- Benefits and Compensation
- Compliance
- Training and Development
- Communication
- Interpersonal Skills
- Organizational Skills
- Decision-Making
- Teamwork
- Data Analysis
- Project Management
- Microsoft Office
- Social Media
- Adobe Photoshop
- Adobe Premier
Affiliations
15/10/2023, CURRENT, CIPD
Languages
Telugu
Telugu
Telugu
Timeline
Master's in Human Resource Management - Human Resources
De Montfort University
2023.08 -
Waiter
BM Beach Resorts
2022.06 - 2023.07
Intern
ITC Grand Bay
2020.01 - 2020.04
Bachelor in Hotel Management -
Andhra University
2019.08 - 2022.07
Intermediate -
Board of Intermediate
SSC -
Board of Secondary School Education