VENKATESH MANNU
Summary
BUSIESS LEADER | SENIOR HOSPITALITY PROFESSIONAL | OPERATIONS MANAGEMENT | RETAIL MANAGEMENT (Hospitality | Food & Beverages | FMCG Sector)
Overview
27
27
years of professional experience
Work History
General Manager
Al Kubaisi Group (F&B Vertical)
07.2022
- Cake Al Taybeen: Home Grown, Leading Bakery in UAE, catering to Global consumers, with 6 outlets across UAE and 5 dark kitchens
Launched and Operated Aahar (Pure Veg South Indian Restaurant)
Family Business
04.2022 - 06.2022
Enabled Two Brand Launches In India
Family Business
06.2021 - 06.2022
- Launched and Operated Daily Chicken by Suguna Daily Fresh successfully
BreadTalk, Kuwait & Myanmar
05.2016 - 05.2021
- Shwe Taung - Life Style; Bread Talk - 6 Outlets, Food Streat (Food Court/17 Outlets) and Other Food Retail Brands (Home Grown & Intl.) for Myanmar as General Manager – F&B
Al-Mejhem Global Group W.L.L, Kuwait
05.2016 - 12.2019
- Bread Talk – 7 Outlets and Karak Gholam – 9 Outlets Kuwait and International Business 7 Outlets in 4 G.C.C Countries as Division General Manager (Earlier as Regional Manager)
Yum! Restaurants International, India
11.2006 - 05.2016
- Franchise Business Coach, N & E India, 3 F
- Partners with 160 Outlets
Franchise Support Manager, South India
12.2009 - 07.2014
CER Leader (Pizza Hut & KFC India Sub-Con)
02.2009 - 12.2009
CHAMPS Recognition Specialist (Pizza Hut India)
11.2006 - 02.2009
Dodsal Corporation Pvt. Ltd., India
06.2000 - 11.2006
JJ Associates (Construction Company)
01.1995 - 01.1996
Skills
- Hotel Management
- Restaurant Management
- P&L Management
- Cost & Strategic Planning
- Food and Beverage
- Recruitment and Training
- Quality Service
- Health/Hygiene
- Guest Relations
- Business Development
- Resource Management
- Leadership
- Training and Development
- Liaison/Coordination
- Financial Management
- Health/Hygiene/Presentation
- Hospitality and Guest Relations
- Food and Beverage Management
- Quality and Performance Standards
- Customer Support and Retention
- Vendor Development/Inventory
- Customer Relationship Management
- Marketing & Sales
- Resource Optimisation
- Team Management
- Services Management
- Guest Relations/Satisfaction
- Supply Chain Management
Professional Milestones
- Cake Al Taybeen delivery channel growing at 3X transaction over last year (2023)
- Cake Al Taybeen: YTD SSSG 83% and system at 102% As of 6th April 2024
- Cake Al Taybeen: YTD SSSG 66% and system at 79% 2023
- Reviving Cake Al Taybeen P&L to positive bottom line since Jan 2023 for the 1st time in last 3 years
- 2020: Reengineering the menu and architecture, to drive efficiency in food cost, achieved 7% reduction in food cost
- Embracing local innovation during 2 key marketing windows in 2020, achieved sales mix over 15% and SSSG over 20%
- Step changing Marketing Direction to digital route single mindedly in 2020
- Championing Delivery Channel from 2016: 2000 Transaction to 24,689 in 2017 to 85,295 in 2018 and 77,399 in 2019
- Awarded by BreadTalk Group Ltd., Singapore for Product Innovation & 100% digital marketing 2018/19.
- Acknowledged with recognition from Mr. Osama Al-Mejhem (Chairman, BreadTalk Kuwait) for consecutive 2 years in row for highest SSSG/TG ever in Bread Talk, Kuwait in 2018. (SSSG/TG: 2017 9%/4%, 2018 37%/21%)
- Startup: Steered expansion of Karak Gholam from 1 outlet in Kuwait to 16 outlets in 5 different countries in flat 3 years.
- Awarded with 3rd “Pride” award in India from Mr. Tarun Lal (COO, KFC Global Yum! India) for driving Operation Excellence in 2009.
- Acknowledged with the 1st “Customer Mania Award” (for India) from Mr. David Novak (Chairmen YUM Intl. USA) in 2004.
- Hold credentials in training and setting up 1st Pizza Hut Bangladesh (DHAKA) Crew and Managers thereby improved efficiency.
- Trained and mentored Restaurant General Managers across India.
- Improved employee engagements by developing, training and certifying Shift Managers-Supervisors and Business Team across India.
- Trained COO’s on Brand basics Mr. Vivian Ranjit (COO – Devyani) and Mr. Snehal Kulashresta (COO – Dodsal).
Personal Information
- Date of Birth: 05/15/78
- Nationality: Indian
Timeline
General Manager
Al Kubaisi Group (F&B Vertical)
07.2022
Launched and Operated Aahar (Pure Veg South Indian Restaurant)
Family Business
04.2022 - 06.2022
Enabled Two Brand Launches In India
Family Business
06.2021 - 06.2022
BreadTalk, Kuwait & Myanmar
05.2016 - 05.2021
Al-Mejhem Global Group W.L.L, Kuwait
05.2016 - 12.2019
Franchise Support Manager, South India
12.2009 - 07.2014
CER Leader (Pizza Hut & KFC India Sub-Con)
02.2009 - 12.2009
Yum! Restaurants International, India
11.2006 - 05.2016
CHAMPS Recognition Specialist (Pizza Hut India)
11.2006 - 02.2009
Dodsal Corporation Pvt. Ltd., India
06.2000 - 11.2006
JJ Associates (Construction Company)
01.1995 - 01.1996
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