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Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
More than 15 years’ experience in the logistics & Liner sales & operations field and a qualified master’s degree in International Business. Seeking for a Senior position, Operations – Liner / Logistics - Export / Import Preferred Location: GULF, U.S. & U.K. PROFESSIONAL SYNOPSIS Customer oriented professional offering 15+ years’ experience in Sales, Marketing, Business Development, Exports / Imports and Logistics in Mumbai, India & Dubai; U.AE. Currently associated with Unifeeder FZCO Jebel Ali, Dubai as Head – Global Key Client Management. Proven skills in providing timely, Friendly and proactive service, meeting / exceeding expectations and providing service that sells. Consistently acquired/maintained loyal repeat business; adhered to operational, administrative and customer related procedures at all times; led/developed an efficient team and aimed at positioning a company for better exposure, marketability and profitability. Highly organized and efficient with strong knowledge of transportation, logistics planning, operations, pricing, sourcing / booking orders, preparing estimates and providing customer service and managing key accounts. Proven communication skills; made effective presentations and timely resolved issues/ problems of customers.
Global client management
Client account management
Client satisfaction management
Client management
Key relationship management
Client relationships management
Client relationship management
Client records management
Client privacy management
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Travel
Food