VENKIDESWARY M R
Dubai,UAE
Summary
Detail-oriented professional specializing in problem solving, customer relationship management, and data entry. Proficient in MS Word and Excel, emphasizing accuracy and service orientation. Experienced in utilizing Lifetrenz HMS, UniteCare CRM, and ClinicSoft to improve operational efficiency. Committed to leveraging technical skills and analytical capabilities to achieve organizational objectives and deliver outstanding results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Customer service & Administrator/Receptionist
UniCare Medical Centre
Dubai, UAE
2022.01 - 2026.05
- Responded to incoming calls and addressed general patient inquiries effectively.
- Assisted in daily office operations by managing phone calls, emails, and visitor interactions.
- Organised and maintained accurate documentation, including invoices and packing lists.
- Scheduled and coordinated appointments, ensuring calendars remained updated and conflict-free.
- Facilitated internal meetings and documented materials for audits, client visits, and logistics reviews.
- Provided basic IT support, including printer usage, meeting setups, and login assistance for new staff.
- Supported onboarding procedures by preparing employee files and coordinating orientation sessions.
- Handled confidential information with care and professionalism.
HR assistant
Orthoflex Clinic DHCC
Dubai , UAE
2025.08 - 2026.05
- Implemented new onboarding procedures for smoother integration of new hires into the team.
- Participated in disciplinary procedures to maintain a respectful workplace culture.
- Organised ongoing training sessions to enhance employees' professional development.
- Maintained close relationships with department managers, promoting smoother operations throughout the company.
- Updated records with employee status, personal information and agreement term changes.
- Completed new joiner onboarding documentation and reference checks.
- Kept physical and electronic personnel files regularly updated for accurate records.
- Coordinated staff meetings, booking appropriate spaces and communicating invites.
Data Entry & Administrative Assistant
Via bridge business solutions
, India
2020.01 - 2021.01
- Manage and process large volumes of data daily with accuracy and attention to detail, ensuring timely completion of tasks.
- Screen, validate, and organize incoming data from multiple sources, maintaining consistency and completeness across all records.
- Collaborate with internal teams to gather and input data required for client reporting, card issuance, and database updates.
- Support team members with data-related queries and assist in streamlining data flow between departments.
Education
Foundation degree - Computer Science and Engineering
SERT- IT CAMPUS
Kerala 2017.01 - 2020.01
Skills
- Problem solving
- Customer relationship management
- MS Word and Excel
- Data entry and reporting
- Attention to detail
- Service orientation
- Lifetrenz HMS expertise
- Unitecare CRM expertise
- Clinic soft CRM expertise
Language
English
Advanced
Malayalam
Advanced
Tamil
Upper intermediate
Hindi
Intermediate
Arabic
Beginner
Timeline
HR assistant
Orthoflex Clinic DHCC
2025.08 - 2026.05
Customer service & Administrator/Receptionist
UniCare Medical Centre
2022.01 - 2026.05
Data Entry & Administrative Assistant
Via bridge business solutions
2020.01 - 2021.01
Foundation degree - Computer Science and Engineering
SERT- IT CAMPUS
2017.01 - 2020.01