Summary
Overview
Work History
Education
Skills
Websites
Key Skills
Timeline
Generic
VENUGOPAL VASUDEVAN

VENUGOPAL VASUDEVAN

Senior Officer-Sales and Service
Abu dhabi

Summary

Dynamic banking and finance professional with over 14 years of progressive experience in wholesale and retail banking sectors. Expertise in credit facility processing, trade finance operations, risk management, and compliance, including KYC, AML, and CDD. Proficient in managing core banking systems and documentation while fostering cross-functional collaboration to drive operational excellence and regulatory adherence. Committed to enhancing client satisfaction through innovative solutions and exceptional service delivery.

Overview

14
14
years of professional experience
4
4
Languages

Work History

Senior Officer – Sales & Service

Abu Dhabi Commercial Bank
Abu Dhabi
06.2023 - Current
  • Processed approved credit facilities (limits, collateral, pricing, covenants) and executed disbursements with strict risk controls.
  • Prepared, vetted, and finalized facility/security/charge documents, ensuring legal enforceability and protection against default risk.
  • Conducted legal checks on executed security documents; provided clearance to Credit Control and maintained custody with system updates.
  • Managed Core Banking System operations as maker/checker, ensuring SLA compliance in processing, delivery, and reporting.
  • Escalated system gaps/downtime affecting credit and collateral reporting; coordinated with IT for timely remediation.
  • Liaised with SME Business, SME Credit, CAD, Legal, and Sales teams to resolve documentation ambiguities and accelerate approvals.
  • Supported Relationship Managers in client servicing, Cheque referrals, financial analysis, charge reversals, and incentive payouts.
  • Assisted in trade finance transactions (guarantees, pricing approvals, TFO coordination) and uploaded approvals into WMS.
  • Lodged documents with CAD, tracked release of credit limits, and ensured accurate system entries.
  • Conducted preliminary financial analysis and gathered statements to support RMs in credit assessments and cross-selling.
  • Created memos, tracked and dispatched documentation, and consolidated Q&C reports for internal use.
  • Delivered high-quality service aligned with ADCB's service standards, improving turnaround time and client satisfaction.
  • Complied with organizational policies, SOPs, and regulatory requirements while maintaining operational consistency.
  • Pursued self-development by attending training, adopting best practices, and mentoring peers as directed by Team Leader.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.

Senior Insurance Consultant

Oman Insurance Company, PSC
Dubai
03.2022 - 01.2023
  • Advised clients on life insurance and workplace savings products, ensuring compliance with regulatory standards and tailoring solutions to client needs.

Managing Director

KVR Events & Culinary Solution
Chennai
03.2019 - 12.2021
  • Directed event management and culinary services business operations, focusing on client acquisition, vendor management, and revenue growth.

Deputy Manager & Service Delivery Officer

Kotak Mahindra Bank
Chennai
11.2016 - 03.2019
  • Managed branch banking operations, trade finance, and AML compliance, ensuring adherence to RBI regulations.
  • Reviewed credit proposals and supported retail and SME client servicing.
  • Supervised daily operations, documentation, and ensured compliance with internal audits.

Senior Officer & Analyst

Citi Bank (Citicorp Services Pvt. Ltd.)
Chennai
01.2016 - 07.2016
  • Investigated US market operations for compliance and supported RPS investment operations, mitigating risk and ensuring data accuracy.

Teller & Vault Custodian

Standard Chartered Bank
Chennai
03.2013 - 12.2015
  • Managed retail banking operations, Forex transactions, vault custody, and branch-level compliance.

Operations Assistant – Global Trade Finance

Standard Chartered Bank
Chennai
04.2011 - 03.2013
  • Processed trade finance operations including Letters of Credit and Guarantees, ensuring compliance with UCP600 and AML standards.

Education

B.Com - Commerce

St. Thomas College of Arts & Science
Chennai
01.2010

Skills

MS Office, EBBS, Ebranch, Eclipse, Finacle, Seibel, Hogen, Karman, iComplyKYC, Norkom, WYNYARD, FIRCOSOFT, RDC, World Check, Lexis-Nexis, Netreveal, TradeX, MercuryX

Websites

Key Skills

Banking & Risk Management, Trade Finance (LC, BG, Guarantees), Core Banking Operations, KYC / AML / CDD / Compliance, Client Servicing & Relationship Management, Documentation & Legal Vetting, Cross-Functional Collaboration, Process Improvement & SLA Adherence

Timeline

Senior Officer – Sales & Service

Abu Dhabi Commercial Bank
06.2023 - Current

Senior Insurance Consultant

Oman Insurance Company, PSC
03.2022 - 01.2023

Managing Director

KVR Events & Culinary Solution
03.2019 - 12.2021

Deputy Manager & Service Delivery Officer

Kotak Mahindra Bank
11.2016 - 03.2019

Senior Officer & Analyst

Citi Bank (Citicorp Services Pvt. Ltd.)
01.2016 - 07.2016

Teller & Vault Custodian

Standard Chartered Bank
03.2013 - 12.2015

Operations Assistant – Global Trade Finance

Standard Chartered Bank
04.2011 - 03.2013

B.Com - Commerce

St. Thomas College of Arts & Science

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VENUGOPAL VASUDEVANSenior Officer-Sales and Service