Venus Awad
Abu Dhabi,United Arab Emirates
Summary
Accomplished professional with extensive expertise in leadership and strategy, specializing in senior retail leadership and team development for over 12 years. Proven track record in driving sales growth and KPI optimization through effective commercial planning and execution. Adept at enhancing customer experience leadership, operations control, and inventory management. Demonstrates excellence in loss prevention, store performance analysis, and brand execution within luxury and premium beauty retail sectors. Committed to leveraging skills in visual merchandising to achieve commercial success and operational excellence.
Overview
11
11
years of professional experience
Work history
Department manager
Tryano - Chalhoub Group
Abu Dhabi, UAE
2024.12 - Current
- Trained new recruits for seamless integration into the team.
- Managed inventory levels to prevent stock shortages.
- Implemented quality control measures, maintaining high standards of service.
- Conducted team meetings to improve internal communication.
- Managed day-to-day operations of the department to ensure smooth workflow and achievement of business targets.
- Led, coached, and supported the Beauty team to maintain high performance, engagement, and customer service standards.
- Monitored stock levels, analyzed SOH, and coordinated return-to-vendor (RTV) for slow-moving and excess inventory.
- Collaborated with cross-functional teams and suppliers to optimize assortment, availability, and sales performance.
- Ensured visual merchandising and brand guidelines were consistently implemented.
- Analyzed sales performance and KPIs, providing insights and action plans to drive growth.
- Ensured compliance with company policies, procedures, and operational standards.
- Supported surveys, reports, and internal initiatives as required by management.
Operations manager
Bedashing
Dubai and Abu Dhabi, UAE
2024.09 - 2024.11
- Managed day-to-day operations of the department to ensure smooth workflow and achievement of business targets.
- Led, coached, and supported the Beauty team to maintain high performance, engagement, and customer service standards.
- Monitored stock levels, analyzed SOH, and coordinated return-to-vendor (RTV) for slow-moving and excess inventory.
- Collaborated with cross-functional teams and suppliers to optimize assortment, availability, and sales performance.
- Ensured visual merchandising and brand guidelines were consistently implemented.
- Analyzed sales performance and KPIs, providing insights and action plans to drive growth.
- Ensured compliance with company policies, procedures, and operational standards.
- Supported surveys, reports, and internal initiatives as required by management.
Store manager
Mac Cosmetics
Abu Dhabi, UAE
2015.03 - 2024.03
- Managed day-to-day operations of the department to ensure smooth workflow and achievement of business targets.
- Led, coached, and supported the Beauty team to maintain high performance, engagement, and customer service standards.
- Monitored stock levels, analyzed SOH, and coordinated return-to-vendor (RTV) for slow-moving and excess inventory.
- Collaborated with cross-functional teams and suppliers to optimize assortment, availability, and sales performance.
- Ensured visual merchandising and brand guidelines were consistently implemented.
- Analyzed sales performance and KPIs, providing insights and action plans to drive growth.
- Ensured compliance with company policies, procedures, and operational standards.
- Supported surveys, reports, and internal initiatives as required by management.
Education
Diploma of Education - Kindergarten education
Al Baath University
Homs - Syria Skills
Leadership & Strategy
- Senior Retail Leadership
- Team Development & Performance Coaching
- Multi-Level Team Management
Commercial & Sales Excellence
- Sales Growth & KPI Optimization
- Commercial Planning & Execution
- Customer Experience Leadership
Operations & Control
- Inventory Management & Stock Optimization
- Loss Prevention & Operational Excellence
- Store Performance Analysis
Brand & Retail Expertise
- Luxury / Premium Beauty Retail
- Visual Merchandising & Brand Execution
Languages
Arabic
Native
English
Advanced
Timeline
Department manager
Tryano - Chalhoub Group
2024.12 - Current
Operations manager
Bedashing
2024.09 - 2024.11
Store manager
Mac Cosmetics
2015.03 - 2024.03
Diploma of Education - Kindergarten education
Al Baath University