To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Salon Supervisor
RedOne Gents Salon
Abu Dhabi
08.2021 - Current
Assists in managing the daily operations in the Salon.
Responsible for effectively managing many personality types.
Implements a calm environment when under pressure.
Responsible for providing support to the Salon Manager.
Arranging and managing the salon employee's work schedules, considering seasonality for occasions and peak times.
Maintaining records of staff members which includes their salaries and working schedules.
Advertising our services, and ordering and selling hair of beauty products.
Ensures staff is equipped with all tools to serve the guests’ needs.
Receptionist Clerk
Golden Cruise Restaurant
Abu Dhabi
01.2019 - 06.2022
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Answering screening and forwarding incoming phone calls.
Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary.
Inform guests about the availability of tables and direct them to the tables
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.
Ensure that clients make payment for services before they exit the restaurant.
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
Assistant Sales Manager
RedOne Travel
Abu Dhabi
06.2019 - 07.2021
Attending day-to-day activities with high professional and sufficient way.
Receive the confirmed bookings with all required information from the agents.
Re-negotiate with all suppliers to reduce the rates and achieve maximum benefits for the file.
Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
Handle unforeseen problems, complaints and determine eligibility for money returns.
Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty.
Education
Associate of Science - Culinary Arts
Higher Institute of Hotel Technology And Tourism
Fes, Morocco
08.2016 - 07.2018
High School Diploma -
Ibn Hazm
Fes, Morocco
09.2015 - 06.2016
Skills
Knowledge of supervisory concepts
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Timeline
Salon Supervisor
RedOne Gents Salon
08.2021 - Current
Assistant Sales Manager
RedOne Travel
06.2019 - 07.2021
Receptionist Clerk
Golden Cruise Restaurant
01.2019 - 06.2022
Associate of Science - Culinary Arts
Higher Institute of Hotel Technology And Tourism
08.2016 - 07.2018
High School Diploma -
Ibn Hazm
09.2015 - 06.2016
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