

Enthusiastic and results-oriented Catering and Hospitality professional with 18 years of experience in customer service, catering operations, and hospitality management. Proven ability to manage daily operations efficiently, lead and motivate teams, maintain high standards of food quality and service, and maximize customer satisfaction and profitability. Extensive knowledge of hospitality operations, food safety, hygiene standards, inventory management, cost control, and client relationship management. Seeking a challenging managerial position where I can apply my leadership skills, operational expertise, and industry experience to achieve organizational goals and deliver service excellence.
Job Description Key Responsibilities
• Coordinated daily industrial catering operations to ensure smooth workflow, timely meal preparation, and efficient food service delivery.
• Assisted the Operation Manager in planning, organising, and monitoring catering activities in accordance with client requirements and contractual obligations.
• Coordinated with kitchen staff, head waiters, supervisors, storekeepers, drivers, and site management to ensure seamless operations.
• Monitored the preparation and timely distribution of breakfast, lunch, dinner, and tea services according to approved schedules.
• Prepared daily duty rosters, staff attendance records, work schedules, and manpower allocation plans.
• Monitored food quality, portion control, hygiene, sanitation, and compliance with HACCP and food safety standards.
• Coordinated food purchasing, stock availability, inventory monitoring, and proper storage to minimise wastage.
• Maintained daily operational reports, meal count records, consumption reports, and other project documentation.
• Followed up on client requests, complaints, and operational issues, ensuring timely corrective actions.
• Conducted routine inspections of kitchens, dining halls, food storage areas, and catering equipment to maintain cleanliness and service standards.
• Coordinated staff training, shift arrangements, leave schedules, and break times to maintain operational efficiency.
• Liaised with suppliers and service providers to ensure the timely delivery of food items, materials, and catering supplies.
• Assisted in monitoring food costs, operational expenses, and resource utilisation to support budget control.
• Ensured compliance with company policies, client standards, health and safety requirements, and project procedures.
• Supported the Operation Manager in audits, performance reviews, service improvements, and achieving customer satisfaction targets.
• Supported banquet operations by coordinating service delivery for corporate functions and guest events.
• Assisted with event management and ensured orders were delivered on time to maintain service standards.
• Worked with team members to support guest service and smooth function execution.
• Helped maintain food safety and hygiene practices during banquet service.
• Coordinated with supervisors to manage service flow and uphold quality standards.
• Contributed to efficient hospitality operations in a high-volume corporate environment.
• Delivered attentive guest service in bar and restaurant operations.
• Maintained cleanliness and hygiene standards across service areas.
• Supported food and beverage service to ensure efficient restaurant operations.
• Assisted the team in providing consistent service and a positive guest experience.
• Supported food production activities and learned core kitchen workflow practices.
• Assisted with trainingtasks that strengthened service consistency and team support.
• Gained exposure to hospitality operations and food handling standards.
• Developed practical awareness of food safety and service discipline in a resort environment.
Job Description Key Responsibilities
Coordinated daily industrial catering operations to ensure smooth workflow, timely meal preparation, and efficient food service delivery
Assisted the Operation Manager in planning, organizing, and monitoring catering activities in accordance with client requirements and contractual obligations
Coordinated with kitchen staff, head waiters, supervisors, storekeepers, drivers, and site management to ensure seamless operations
Monitored the preparation and timely distribution of breakfast, lunch, dinner, and tea services according to approved schedules
Prepared daily duty rosters, staff attendance records, work schedules, and manpower allocation plans
Monitored food quality, portion control, hygiene, sanitation, and compliance with HACCP and food safety standards
Coordinated food purchasing, stock availability, inventory monitoring, and proper storage to minimize wastage
Maintained daily operational reports, meal count records, consumption reports, and other project documentation
Followed up on client requests, complaints, and operational issues, ensuring timely corrective actions
Conducted routine inspections of kitchens, dining halls, food storage areas, and catering equipment to maintain cleanliness and service standards
Coordinated staff training, shift arrangements, leave schedules, and break times to maintain operational efficiency
Liaised with suppliers and service providers to ensure the timely delivery of food items, materials, and catering supplies
Assisted in monitoring food costs, operational expenses, and resource utilization to support budget control
Ensured compliance with company policies, client standards, health and safety requirements, and project procedures
Supported the Operation Manager in audits, performance reviews, service improvements, and achieving customer satisfaction targets