Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Victor Lima

Victor Lima

Dubai,UAE

Summary

Attentive Beauty Therapist with expertise in beauty services, customer service, business management and hospitality. Specialized in Eyebrows Microblading, Lip coloring, scalp pigmentation, and facials, with a proven ability to increase sales through exceptional client-focused service and cross sale. Skilled in creating marketing plans using tools like Photoshop and Instagram to enhance service visibility. Demonstrates strong leadership by managing finances efficiently, making strategic decisions under pressure, and fostering team collaboration with empathy. Adept at customer relationship management, clear communication in English, and maintaining operational excellence across diverse roles. Career goals include leveraging multifaceted skills to drive growth and deliver outstanding results in dynamic environments.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Beauty therapist

Evolution Aesthetics Clinic
Dubai, UAE
11.2023 - Current
  • Specialized in Eyebrows Microblading and Lip coloring for both Men and Women and most of the clientele are Male Emirati Clients.
  • Executed meticulous Eyebrows Microblading and Lip coloring procedure, enhancing clients' natural features.
  • Referring clients for other doctors for personalized beauty procedures
  • Provided exceptional customer service, ensuring repeat client bookings.
  • Maintained professional client records for effective treatment tracking.
  • Improved client satisfaction by delivering personalised facial treatments.
  • Promoted healthy skin habits through educational consultations.
  • Adapted beauty treatments to address individual client needs.
  • Built and nurtured loyal customer relationships, promoting referrals to increase the clinic`s customer bases.

Beauty therapist

Skins Clinic
Dubai, uae
05.2021 - 05.2023
  • Specialized in Eyebrows Microblading and Lip coloring, most of them Male Emirati Clients
  • Performed over 80 procedures, increased sales by 10% and know how to lead with different age clients, be friendly and build nice relation with them not focusing only on procedures.


Business Manager

Beauty Salon
Salvador, Brazil
08.2020 - 01.2021
  • Performed flexible working hours for the team and good environment to work in. How to manage group work between employees, build good marketing plan to get more clients and be charismatic with all clients.

Hotel Receptionist

Villa da Praia Hotel
Salvador, Brazil
01.2019 - 12.2019
  • To be punctual, dynamic, know how to lead with unexpected events and feel confident in a group work.

Librarian

Pan American School of Bahia
Salvador, Brazil
07.2017 - 11.2018
  • Lead with different nationalities and culture, have good communication with Students (specially kids) and serve our Staff with empathy.

Education

Beauty Therapist / Cosmetologist - aesthetics

ISAS BEAUTY SCHOOL
Dubai
10.2022 - 10.2023

Bachelor of Business Administration - Business management

Unicesumar
Dubai
01.2022 - 03.2022

English course - English

Federal University of Bahia, University of Salvador
Brazil
08.2013 - 12.2016

Skills

As a Beautician:

  • Specizalized in Microblading, Lip coloring, Scalp Pigmentation, facials
  • Creating Marketing Plan to Market services
  • Using applications such as Photoshop, MS Office, Instagram to show Results
  • Giving attention to the Clients wishes to deliver the suitable and expected results
  • Using professional skills was able to generate 2,500 AED per procedure
  • Managing calendar and customer relationship management for the appointments
  • Performs clear and good after service communication to follow up about the procedures and results to get feedbacks for lesson learned improvement


As a Business Manager:

  • Comparing and finding relevant information about competitors to succeed
  • Leading with employees with empathy and be flexible about working hours
  • Managing the Company's Finance to control the Expenses and Profits
  • Be responsible and make efficient decisions based on an unexpected event


As a Library assistant:

  • Have a advanced and fluent communication in English
  • Collection of worn-out and obsolete materials as necessary
  • Ability to communicate clearly with patrons, co-workers and supervisors
  • Following policies and procedures, especially as relate to issuing cards, checking out items, collecting fines and fees, and processing new materials
  • Assist customers in locating materials
  • Greet and direct customers


As a Hotel Receptionist:

  • Receiving and managing bookings through calls
  • Being calm and Efficient while working under pressure
  • Be able to welcome and deal with different nationalities customers

Languages

Portuguese
Native language
English
Advanced
C1

Timeline

Beauty therapist

Evolution Aesthetics Clinic
11.2023 - Current

Beauty Therapist / Cosmetologist - aesthetics

ISAS BEAUTY SCHOOL
10.2022 - 10.2023

Bachelor of Business Administration - Business management

Unicesumar
01.2022 - 03.2022

Beauty therapist

Skins Clinic
05.2021 - 05.2023

Business Manager

Beauty Salon
08.2020 - 01.2021

Hotel Receptionist

Villa da Praia Hotel
01.2019 - 12.2019

Librarian

Pan American School of Bahia
07.2017 - 11.2018

English course - English

Federal University of Bahia, University of Salvador
08.2013 - 12.2016
Victor Lima